Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[NarniePoo]

Also accessing the old sleep data isn't much help, because the data itself is now very inaccurate.

[rayelynne]

Thanks for your input. My difficulty giving up my lux is that I have a beautiful rose gold metal band which is very classy and has a magnetic clasp. I will look into the woven bands you have suggested

Get Outlook for iOS<>

[kieronmckeigue]

The new layouts look much worse and the data is harder to read. For goodness sake listen to your customers.

[LizzyFitbit]

Hi @kieronmckeigue. Thank you for your product feedback about bringing back the previous sleep layout on the Fitbit app with us! We've found a similar request and merged yours with it. You can find it here. Please vote on the existing thread to help us track interest. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

[Mhats]

When are we getting the sleep tracking fixed in this app? It’s absolutely horrendous and unreadable. So many more clicks are required to navigate anywhere now- HOW is this considered an update? CHANGE IT BACK!

[Vallaing]

I thought I posted this morning?   I tried to buy a Fitbit luxe and can’t find one anywhere.  I considered a pixel but it’s not iPhone compatible.  No going back for me.  

[Sk111]

I bought my current Fitbit specifically for sleep tracking. It worked great, and the graphic interface was easy to understand and easy to read. Two days ago I had to update the app and the whole reason I use the Fitbit has disappeared. The sleep data is behind a wall. The graphic interface is so hard to read, and really ugly to boot. What a shame. I’m not sure it will be useful to keep using it at all, and I certainly won’t be buying more Fitbit products when this kind of bait and switch happens where something that was included suddenly disappears behind a pay wall. 

[Alicejh]

This is still a problem and Fitbit has not cared to listen to feedback. The Apple Watch sleep graph is similar to the old Fitbit sleep graph. I’m trying it out and expect to move to that. It sucks. I’ve been with Fitbit a long time and I prefer the smaller device on my wrist. Sleep and sleep heart rate tracking are very important to me tho and it looks like Apple Watch is easier to read and quickly process the stats. I’m aware I can press on each section of the fitbit graph but it lost its flow and it’s harder to figure out. its not something I’ve been able to get used to as Fitbit seems to hope we all do! 

[joanneguilmette]

Although I have been prompted and warned since September that I needed to
update my app I ignored it and have still been able to access the old sleep
summary

[Sebirdie]

The sleep summary page is so poor and this is why I use fitbit vs an apple watch.  Since google took over everything has regressed!

Please bring back the sleep summary page!

[Kaetrin]

So disappointed that the sleep data has changed. The information is pathetically inadequate now. What's the point of using the device or the app if the features are all (presumably) locked behind an expensive Fitbit Premium app? I've been using FitBit for years and I liked Premium when I had a trial of it but it's so expensive I couldn't afford to keep it. Now, the features I do have are being degraded. Please bring the previous sleep data back!

EDIT: I came here to delete my comment but that wasn't available as an option. My app showed the previous sleep tracking data today (not sure if this is exactly what OP was referencing though) and it gives me enough information. The day before all I had was "asleep" and "awake" which was pretty pathetic. I'm not sure why I got that but that was what I was reacting to.

[Vallaing]

I believe they are phasing out Fitbit for the pixel?  I don’t think they will be changing the Fitbit sleep.  I don’t know what the pixel sleep looks like.  I did consider the pixel but I have iPhone by its not compatible.  I changed to the other brand and very happy.  

[RAD001]

Honestly, I have had so many issue over the last 2 1/2 months,  and I have had many, many emails back and forth with customer support and I was about ready to give up, but everything seems to finally be corrected and all aspects in the app and device recording everything is now working great with the most recent update to Fitbit App Version 4.38. If you are a die hard fitbit user like I have been for the past 10 years, I would suggest you make sure you have this most recent update and then give it a try again and see how you like it.

I agree, I am still not a fan of the lines for the Sleep,as it is not easy to read but did you now that if you hold your finger on it it gives you a vertical line and you glide your finger across the screen and you can get specific details of your sleep.

Everything else seems great and working (Finally).  I am a premium user and I think I will hold onto this a little while longer and see how things continue to work and/or improve.

I am a Charge 5 user currently and I have had many of the older fitbit devices but I really do like the Charge.

Best of luck!!

[Puolala]

Can sleep summary be accessed online?
I am a handicapped person and cannot use something called "app"

Thank you.

[Sebirdie]

I would not upgrade to a Charge 6 until you absolutely need to. There are
additional changes from Charge 5 to Charge 6.

[ChloeEliz]

@Sebirdie What kind of changes from Charge 5? Thank you. 

[RAD001]

What kind of changes are there from the Charge 5 to the Charge 6.  Are they good, bad, indifferent?

[RAD001]

Puolala:

There is an app that someone designed when Fitbit got rid of their dashboard on the computer.  Its pretty good.  You link your Fitbit to it and you can see your stuff on the computer. IT is very similar to the old Fitbit. Check it out and see if it will help you. The link is below

https://dashboard.exercise.quest/

[Sebirdie]

Sorry, but it’s been awhile.  I not only upgraded to Charge 6 which I believe is not as sensitive as Charge 5.  You can’t pick your exercise…it loads about 18 exercises and walking is last.  It has to “learn” your favorites. 
I also switched from Android to IPhone at the same time.  Makes a difference on the app… so very frustrated.

I am trying to find a replacement but dont want the Apple Watch as how often it needs to be charged.

sorry I can’t give more examples…but really frustrated when I realized what I was missing.  Now it’s just part of life until I find a replacement!

[ShaLyn65]

I did not know this information! Thank you so much for sharing this with
us!

[ChloeEliz]

@Sebirdie Thank you so much for your reply. Hopefully my Charge 5 holds out a little longer. I’m planning to change to a different brand after the mess Google has made of Fitbit. Thought I might hold out and get a Charge 6 but after reading your reply, I think that’s settled it for me. 

[RAD001]

Sebirdie:

Thank you so much for your honest input. Switching to Apple from Android im sure is challenging enough never mind upgrading your device to charge 6.  I am an Android user and will never go to Iphone and I am wondering what the difference in the app may be from Android to Iphone.

with that being said, If anyone went from a charge 5 to a charge 6 on android, could you let me know your thoughts. I was planning to upgrade but now I am not sure.

Thank you!

[CSNuts]

I have premium and it still sucks 😞

[joanneguilmette]

They are not going to bring it back apparently because many people have
written about this. If you haven't updated the app (I did not) you might
still be able to access the old one as I have been able to do.

I record my daily walk and if I press on the data for that it takes me to
the Walk page and there is an up arrow at the top of the page. If I press
on that and then press the sleep icon on the next page it takes me to the
old sleep summary. If you don't record a walk but record another activity
it should still work.

Best of luck

[jessrlb]

Yes with each update the Fitbit app gets more complicated to use, less interesting to look at and less functions.

The old sleep chart use to be interactive. You use to be able to move your finger along it and find out between what times you were asleep or awake. 

Also known if I record my walk on my Fitbit it no longer tracks a map of my route. 

What is happening?! Why is it getting so much worse? It should be getting better.