Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[JGal2024]

I sent an email to an online tech reporter a few weeks ago...I never heard
back from them, but glad that other folks are thinking that too. It would
be good if everyone that posts here sends emails to media outlets. If they
get enough letters, perhaps they'll look into it as a story.

[JillPL14]

The new sleep update is unclear, faint and difficult to read. Is it possible to bring back the old one? It was much simpler and also easier to read in a horizontal line as opposed to the jumble of faint lines that appears now which makes the relevant information impossible to discover. I have just cancelled premium because of it as the previous sleep information was much more informative and clear. 

[Onju]

If it ain't broke don’t fix it. My husband and hate the new sleep format. This is one of the most important features for him. Please bring back the old one. 

[Teresajean]

Please bring back the old sleep summary. The new one is too busy and very challenging to read. This is one of the important features to me on Fitbit and I no longer look forward to looking at it every day. 

[Kiwi01]

New sleep format on Versa is by far not an improvement, visually.  I would think an update would improve perhaps not only data collection but a much straightforward and easy to read and follow screen result.  Unfortunately, this is not the case.

[D613]

Great idea!!

[sarapiepsblackb]

Not getting age related benchmarks either. I think WSJs tech editors would be interested in this. It's related to Google's takeover of Fitbit and all the competition going on w Garmin, Apple watch  ( Fitbit was total winner due to sleep app in my comparisons w friends) Pixel /Google watched have same new format we got .. so they are out of running. 

Whats remarkable is the obvious uproar and uniform revolt of dedicated users to these changes.. which seems to be going unnoticed 

I did text chat w someone today who acknowledged the users roar of disapproval and said development folks were working on it. ( At first was just pretty much told this was the new interface. Period.) 

If you Google, WSJ has good contact resources for its writers etc. so maybe also NYT etc. Also Facebook posting would maybe reach writes etc as would the "influencer" suggestion( my skill set predates this... But surely this group has access to those channels!)

If we are tuning into films and documentaries about Nike and Blackberry.. this critical and potentially **ahem**ing decision on Google or Fitbit's part should surely be of interest as a bottom front page addition if not a full investigation of what ever changes at Fitbit/Google are rocking the boat! 

[annieb57]

Since my earlier post on benchmarks I have been on Fitbit chat and the guy
told me that it was a known bug and they were working on it and it should
take a few days to correct it.

He told me that i didn't have to do anything but that they would just
reappear. I'm hoping a few other things may 'just ' reappear.

I've done what I can on the App store, Trust Pilot and writing to Tech
Radar but I'm with you there should be many people with more up to date
skills than you or me.

I expect this post to get delete.

[jtpryan]

My wife get's the benchmarks (Pixel 7a).  I do not (Pixel 6 pro)

[CRoberts75]

Thanks for the info. Hoping it gets "corrected" and back to the former
graphic.

[Kevin6886]

The newest update to the Sleep portion of the app is very disappointing. I've used many different sleep apps for the Apple Watch and they all didn't compare with FitBit's great app. Now, your new sleep section is just as bad as those other sleep apps. I'm really hoping you will revert to the old look. Thank you.

[LiseDee]

I hate the update to the sleep stats. I use it to monitor my awake times. I loved the old interface. The new one makes it nearly impossible to do this. You have to drag your finger over the timeliness and you can barely see the wake up times.  I'm seriously considering an A watch.  That's what most people I know have.  It's better for fitness stuff anyway. 

[annatheab]

The last two updates for the sleep design are terrible -- first update - you couldn't turn the phone horizontal to see the graph wider. This 2nd update is unreadable.  

[hdemore111]

Please, please change back to original state.  The sleep score chart and estimated oxygen variation chart is impossible to interpret.  Why was it changed?  When it is time for an upgrade I will definitely look for a different health tracker, this is HORRIBLE!!!!

[hdemore111]

Please, please change back to original state.  The sleep score chart and estimated oxygen variation chart is impossible to interpret.  Why was it changed?  When it is time for an upgrade I will definitely look for a different health tracker, this is HORRIBLE!!!!

[hdemore111]

Please, please change back to original state.  The sleep score chart and estimated oxygen variation chart is impossible to interpret.  Why was it changed?  When it is time for an upgrade I will definitely look for a different health tracker, this is HORRIBLE!!!!

[hdemore111]

Please, please change back to original state.  The sleep score chart and estimated oxygen variation chart is impossible to interpret.  Why was it changed?  When it is time for an upgrade I will definitely look for a different health tracker, this is HORRIBLE!!!!

[LaurieD6489]

The new sleep display is both ugly and hard to read:

--the chart is poorly designed and the color scheme is awful

--having the data (numbers, %) typed across the chart instead of listed below makes both the data and the chart virtually unreadable

I want the old display back. Otherwise I will begin investigating alternative watches and apps and I guarantee you they will NOT be Google products.

[Kandarf]

Agreed, I’ve been with Fitbit five years but looking at alternatives for the first time, this was an absolutely awful update , complicated to read and frankly ugly graphs along with inaccurate sleep time logging ….. someone is asleep at the wheel at Fitbit HQ

[sarapiepsblackb]

Got through! I thought mine would too!

Sent from Sara Piepmeier

[sarapiepsblackb]

Wow…interesting. Does she get the bar chart graphics set up by day so she
can compare.


Sent from Sara Piepmeier

[Marivivi25]

At last some glimmer of hope!! Out of the hundreds and hundreds of posts
I’ve read I think only 2 say they are ok with the new ugly format. There
are two different lines of posts in the FitBit community! I’ve lost track
but I’m sure there are a lot more than 2K all expressing their utter
disappointment! I’m holidaying in Spain and I’ve been reading and posting
for 2 weeks now! I pray for a good outcome otherwise I’m gone!

[semlanik]

New design is unreadable and overloaded. Please return the old one UX.

[sarapiepsblackb]

Good to hear! I don't see how they can afford to let this ride. Tech
critics would have a field day with this snafu -- what on earth can they
have been thinking?

[Unicat]

I hate the updated sleep tracking. It is useless to me & my doctor. 

I don't like the new look at all. I got the Fitbit to track my sleep. I loved the way it looked before, it was perfect for me, it was easy to find information, easy to understand the graphs. You used to be able to make it bigger so you could see it even better, the colors were different so it was easier to see all the detail. You could see each individual sleep patterns by themselves or all together (rem, light & deep sleep, awake) This new look is terrible, not easy to read at all you can't click on it to make it bigger, you can't separate each sleep part to see it. It's absolutely useless to me now.

The reason why I got my Fitbit to begin with is because I have several different health issues and a lot of them have to do with the fact I have chronic insomnia. I need to be able to efficiently track my sleep patterns and with this new look it's hard to do that, in fact it's almost impossible to do that. Why would you fix what was not broke? It was perfect before, it was exactly what I and my sleep doctor liked to see. Now next time I go back to my sleep doctor he will not be happy about what this new look looks like because it does not help us whatsoever. You can't even see some of the parts that were there before, they're gone totally. Like you used to be able to click on each individual section that made up your sleep score. You can't do that anymore. Example, one section would show what your heart rate was comparatively to your resting heart rate during the day. My sleeping heart rate was higher than my resting heart rate normally. Now it's hard to keep track of that. You also can't click the other two parts that made up your sleep score, besides the heart rate and restlessness one, there was the sleep patterns one, meaning REM, light sleep, deep sleep, awake times. And there was one other section too. Now all it is in one screen that not only doesn't make sense most of the way it's also mostly unreadable. It is totally useless. Please listen to your customers when they tell you that it didn't need to fix the way it was because it was fine. I don't know if I will be keeping a Fitbit much longer because it's not doing for me anymore what the doctor and I needed it to do.