Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[rayelynne]

I am still grieving!

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[rayelynne]

Thanks for the tip!

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[nickiceleste]

Please bring back the old sleep data format. I agree with the thousands of other Fitbit users. Why change to something LESS useful??? How many people have to comment before this mistake is corrected??? 

[NarniePoo]

They have no intention of ever fixing it. Google bought Fitbit out to get rid of the competition for their watch.,,and it seems to be working.

[Andie10]

I've given up on returning to the old sleep score which was much better.  But I will not switch to goggle I do not have a goggle acct. and do not want one.

[joanneguilmette]

There is a way to still access the old sleep summary, I never updated and
when I open my page where my daily walks are recorded there is an up arrow
at the top of the page and when I push that it takes me to a page
where there is a sleep button.

I hope you get this because it made me accept the terms to respond and then
it took me away from the feedback forum so i went back to the original
email.

[rayelynne]

Thank you for your help. I am unable to find the walk page you are talking about. Can you please provide me step by step instructions? Perhaps the update changed it? Thanks again!

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[rayelynne]

Let the sun shine on new experiences!

[joanneguilmette]

I do long walks every day and when I hit the "today" icon at the left hand
bottom corner of the screen it takes me to the report for the day. When I
scroll down under Activity I click on "Walk" and it goes to a page that has
an up arrow at the top. When I click on that there are several boxes and I
click on the one for "sleep" and it takes me to the old sleep summary.

I think it would work the same way for other activities you might record.
Unfortunately, the walk report is not as accurate as it used to be and my
fitbit watch screen has been dark since I spilled water on it. I have an
apple watch too but keep the fitbit for the sleep and walking reports.

i know that google threatened people had to switch their accounts to google
last September but I have not changed anything nor have I updated my app
and it still gives me most of the data I need.

[rayelynne]

Thanks for the tip. Most smart watches are bulky and have only plastic bands. They don’t look professional for women, especially for thin wrists. Sigh.

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[joanneguilmette]

I have an Apple Watch and just found out the plastic bands contain pfas, a
"forever chemical" known to cause cancer and other problems. I found out
there are other bands available, including nylon, leather and silicone.

I do have a small wrist but I also still prefer my fitbit and have found a
way to still access the sleep summary.

[NarniePoo]

The plastic bands on either watch are very uncomfortable and have no breathability anyway. When I first got my Fitbit I immediately changed the strap to a soft breathable webbing type strap with velcro closure. Now that I've switched to the brand you mentioned I also did the same thing, except I ordered it with the webbing band (what they call the sports band). Have never worn a plastic band.

[NarniePoo]

Also accessing the old sleep data isn't much help, because the data itself is now very inaccurate.

[rayelynne]

Thanks for your input. My difficulty giving up my lux is that I have a beautiful rose gold metal band which is very classy and has a magnetic clasp. I will look into the woven bands you have suggested

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[kieronmckeigue]

The new layouts look much worse and the data is harder to read. For goodness sake listen to your customers.

[LizzyFitbit]

Hi @kieronmckeigue. Thank you for your product feedback about bringing back the previous sleep layout on the Fitbit app with us! We've found a similar request and merged yours with it. You can find it here. Please vote on the existing thread to help us track interest. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

[Mhats]

When are we getting the sleep tracking fixed in this app? It’s absolutely horrendous and unreadable. So many more clicks are required to navigate anywhere now- HOW is this considered an update? CHANGE IT BACK!

[Vallaing]

I thought I posted this morning?   I tried to buy a Fitbit luxe and can’t find one anywhere.  I considered a pixel but it’s not iPhone compatible.  No going back for me.  

[Sk111]

I bought my current Fitbit specifically for sleep tracking. It worked great, and the graphic interface was easy to understand and easy to read. Two days ago I had to update the app and the whole reason I use the Fitbit has disappeared. The sleep data is behind a wall. The graphic interface is so hard to read, and really ugly to boot. What a shame. I’m not sure it will be useful to keep using it at all, and I certainly won’t be buying more Fitbit products when this kind of bait and switch happens where something that was included suddenly disappears behind a pay wall. 

[Alicejh]

This is still a problem and Fitbit has not cared to listen to feedback. The Apple Watch sleep graph is similar to the old Fitbit sleep graph. I’m trying it out and expect to move to that. It sucks. I’ve been with Fitbit a long time and I prefer the smaller device on my wrist. Sleep and sleep heart rate tracking are very important to me tho and it looks like Apple Watch is easier to read and quickly process the stats. I’m aware I can press on each section of the fitbit graph but it lost its flow and it’s harder to figure out. its not something I’ve been able to get used to as Fitbit seems to hope we all do! 

[joanneguilmette]

Although I have been prompted and warned since September that I needed to
update my app I ignored it and have still been able to access the old sleep
summary

[Sebirdie]

The sleep summary page is so poor and this is why I use fitbit vs an apple watch.  Since google took over everything has regressed!

Please bring back the sleep summary page!

[Kaetrin]

So disappointed that the sleep data has changed. The information is pathetically inadequate now. What's the point of using the device or the app if the features are all (presumably) locked behind an expensive Fitbit Premium app? I've been using FitBit for years and I liked Premium when I had a trial of it but it's so expensive I couldn't afford to keep it. Now, the features I do have are being degraded. Please bring the previous sleep data back!

EDIT: I came here to delete my comment but that wasn't available as an option. My app showed the previous sleep tracking data today (not sure if this is exactly what OP was referencing though) and it gives me enough information. The day before all I had was "asleep" and "awake" which was pretty pathetic. I'm not sure why I got that but that was what I was reacting to.

[RAD001]

Honestly, I have had so many issue over the last 2 1/2 months,  and I have had many, many emails back and forth with customer support and I was about ready to give up, but everything seems to finally be corrected and all aspects in the app and device recording everything is now working great with the most recent update to Fitbit App Version 4.38. If you are a die hard fitbit user like I have been for the past 10 years, I would suggest you make sure you have this most recent update and then give it a try again and see how you like it.

I agree, I am still not a fan of the lines for the Sleep,as it is not easy to read but did you now that if you hold your finger on it it gives you a vertical line and you glide your finger across the screen and you can get specific details of your sleep.

Everything else seems great and working (Finally).  I am a premium user and I think I will hold onto this a little while longer and see how things continue to work and/or improve.

I am a Charge 5 user currently and I have had many of the older fitbit devices but I really do like the Charge.

Best of luck!!

[Puolala]

Can sleep summary be accessed online?
I am a handicapped person and cannot use something called "app"

Thank you.