Bring back the old sleep summary page

[GMan1000]

When I had my Charge 5 and the first few weeks of having my Charge 6 the app would give me a sleep summary page with, Sleep Stages, Time in each stage, Oxygen levels and Bedtime and wakeup all on a handy page. Since a recent update I now seem to get a much more basic three tiles and I have to open each one and look through for all the information.

[DrMao]

I totally agree. The 4.15 release ruined the Sleep profile presentation, which was both beautiful and fun to see every morning. I tried to find a 4.14 download to restore the old functionality but was blocked. Please bring the old App back!  I have deleted the app and put my Fitbit back in the drawer.

[infrared]

I despise the new sleep interface changes and I cannot express how devastatingly disappointed I feel  

The old sleep interface was near-perfect and visually effective, and now it is ruined. It takes far longer to interpret my sleep data now, compared to the old design... so it is completely baffling why Fitbit would ruin a previously fantastic set of features.

Fitbit Community was never on my radar, but I was so frustrated with the change that I took the time and effort to engage with Fitbit community for the first time because the change was just so inexplicably bad - if that isn't a sign of a terrible design change, I don't know what else is.

I don't know what went on behind the scenes to facilitate this change, and unfortunately, I really do not expect my feedback to be taken seriously. I want to express that Fitbit is actively shooting themselves in the foot and proactively insulting a large proportion their previously-satisfied customers. I know that plenty of customers are upset and resentful, but will not take the effort to provide their feedback about this change. However, I am not one of them.

I was previously willing to recommend Fitbit to others for sleep, and considered getting other products. If an update like this is permanent, I will never recommend a Fitbit to others, much less buy another product in the future. I wasn't aware of alternative products Whoop Strap or Oura Ring, but they're looking much more appealing now that I've done more research and compared their sleep data interface with this awful new one. Fitbit needs to be aware that a large chunk of Fitbit users specifically bought their products for sleep and instantly liked the old UI for sleep data, so a change like this makes no sense.

Once again: the old sleep data interface was basically perfect. I desperately want the old interface back. Fitbit: please stop compromising the trust and satisfaction of your current consumers with awful sleep data interfaces changes like this, or we will start to look elsewhere for products better UI.

[JanS25]

Well Said!

[MelLondon]

Ugh. The new sleep statistics display is terrible. Why was it changed?? It is not clear, difficult to understand and ugly to view. 

I'm now looking at alternatives to Fitbit because there are so many.

Big mistake.

[doubleyou]

Please change the new sleep chart back. It is absolutely unreadable now. I am really bewildered how anyone in graphic design could have approved it. I can't understand the data anymore, so I'm not going to be able to justify renewing premium.

[Sadieminor]

I hate the new update to sleep information- it’s so hard to decipher and doesn’t allow the same level of detail. 
Not happy that such changes are made with no notification and no way to revert back to the earlier much better version.  
Please revert to the previous sleep display. The new one is no improvement 

[CatSm61]

Bring back old sleep log layout.

Never commented on anything before, but had to express my disappointment and frustration with the new sleep data layout. The old layout was great, I could access the information at a glance, it was exactly what I needed. This new layout is a struggle for me to access, I have to stare at it for ages. It is not at all user friendly especially as a person with dyslexia 

[Bobdan]

Absolutely awful sleep update. Given that so many people have shown their disgust with it surely Fitbit should take notice? However, I’ve come to the conclusion that bad ideas are rarely reversed eg VAR in football.

[Sammylou1966]

Please change the sleep feature back to its original format. The new format is awful, difficult to read and very badly designed. It’s putting me off using this device.

[Whathaveyoudone]

Due to chronic insomnia I have a habit of falling asleep on the couch and waking after 2-4 hours and then moving to the bed.

The new sleep summary doesn't seem to be picking up the first half of my sleep anymore and only shows sleep from the time I moved to my bed.

Oh and the new interface is visual equivalent of scratching your nails down a chalkboard. Did the UX programmer not go to design school?

[Nakika]

I coul not agree more. I hate the whole of the new app. I also cancelt premium. 

[Nimbusalaska]

I agree, the new sleep report layout is terrible!!!!

I use the sleep reports as an aid to help monitor my sleep apnea, and the previous report clearly showed waking periods and times in the time asleep tile which was separate above sleep stages.  This was extremely helpful as I could easily read into my waking episode's and compare this to the oxygen graph. 

Please change it back. 

If it stays as the current layout, I will be forced to leave Fitbit and search for a new health metric provider. 

[SunsetRunner]

The new graphical display illustrating sleep data is displayed in a bar chart that is virtually unreadable. Way too small. Please return the old view, there was nothing wrong with that. Or the choice between different views.

[MasterChiez]

+1 I preferred the old design with all the red lines etc

[sleeprer]

Absolutely agree, the new design is completely illegible, same with the sport activity part. Why ruin something that was totally good!

The new design is much more messy, you really have to spens some time readin it, low colour contrast, not even saying that it is ugly. 

Main problem that is is rally not user friendly. Before I could have a quikc glance and get all the info I need. Now due to messy design I have to spend more time getting the same info!

[Yankee_Mark]

Agreed, this was the absolute best feature on Fitbit and did not need fixing. Please restore the old functionality.

MMB

[sleeprer]

Same here - the only reason I paid for premium and got fitbit in the first place was for the sleep tracking option, the rest was a nice bonus. Now the sleep tracking is completely illegible, I can not estimate it at a glance and have to scroll back and forth and stare at it to make sense. The colour contrast is bad. There are unnecessary distracting elements like these dashed lines that take sooo much attention. The previous design was slicker and more legible.

I am considering switching to non-google products just to have a good legible interface again. This sleeping page was the main reason I got the racker and now it is useless!

[George_W]

Why do companies change things that are fine to begin with?!!

Please change your ridiculous, hard to read sleep graph back to the earlier style.

[Violinmom]

My hubby and I both agree!  It’s unreadable!  Please go back to the old display!

[MorePrivacy]

As someone who has been battling crippling insomnia the past 5 years, the Fitbit data has been so useful for my medical team.

Unfortunately I’m not new to Fitbit, and when they make a major change to a product like this, no matter the response, they don’t go back 99.9999999% of the time.

To that end I am going to give my Fitbit to a friend and have just ordered an Apple Watch Ultra 2 as I’ve heard that its sleep tracking features are better.

It will be ready for pickup tomorrow. Now I have to figure out how to save my 5+ years of Fitbit data…

[Mihna]

I HATE the new design. On top of it it's suddenly buggy when it used to work perfectly fine for all these years before the update. 

[mpthomas2]

Oh, my gosh, the new sleep display is horrible! How can I get back to "sleep data classic"?

The sleep score is the main thing my husband and I use Fitbit for. If the data display stays like this, I guess we'll have to join others in finding a different product.

What a disaster!

[Lia35h]

First you kill the great exercise interface. Now sleep is UNUSABLE. I never comment but am just hoping this will be reversed. I canceled my subscription immediately. 
why doesn’t anyone from Product respond to the hundreds of comments here and in the main forum page??????

[Fran549]

Totally agree this update doesn’t support getting an accurate sleep score. Fitbit “senses” I’m asleep when I’m actually just sitting still watching TV. Before I could modify the sleep time to actual true sleep start and stop. This is enough of a loss of capability for me to stop using Fitbit. Sleep score is the reason I have Fitbit. Also, the white screen first thing in the morning is hard on the eyes IMO. 

[AuntCandGAC]

Definitely do not like new sleep detail format. Miss the hourly cues. This new format is much more difficult to read at a glance. Colors are awful. Very poor design. Please bring back the previous easy-read format!!!