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Charge 3 alarm - dismiss alarm by tap on display

Status: Not currently planned Submitted by on ‎10-10-2018 00:44
95 Comments (95 New)

Hi, if you use silent alarm you will see this screen:

 

before

Please get rid of the duck, move alarm time and snooze button up to the top and add a dismiss button (maybe a big cross symbol) right below. Here is a suggestion (as a draft) how this can look:

 

after

 

Right now, you have to press the button which is very uncomfortable if you use multiple alarms a day.

 

Kind regards

Brian

See more ideas labeled with:
95 Comments
MargyPilot
Recovery Runner
‎10-10-2018 14:49
‎10-10-2018 14:49

I just got my fitbit 3 to replace my Blaze.  I'm glad I read this as I couldn't get the alarm to go off (shut it off in the app).  The Blaze has red zzz's and a green checkmark.  That's sort of what I expected.  Can you make a few and users can pick like the clock faces (which MUST be readable and have large time/day/date!

RottieLover
Runner
‎10-10-2018 19:05
‎10-10-2018 19:05

I like the idea of either making it snooze or dismissing the alarm.

Mandeelui
Jogger
‎10-11-2018 00:13
‎10-11-2018 00:13

As a fitbit newbie with the charge 3 I found silencing / snoozing the alarm very confusing too. The in-app 'manual' was bare. 

The idea to get both the snooze and the stop button on the watch face would definitely clear things up. 

Great shout! 

PSHG
First Steps
‎10-11-2018 01:07
‎10-11-2018 01:07

Totally agree had new Charge 3 today very frustrating to have to press the button not the screen 

Brian66
Jogger
‎10-11-2018 01:38
‎10-11-2018 01:38

Please do not forget to press the "thumbs up" button on the left to make sure your vote is counted on this suggestion 🙂

cornell1984
First Steps
‎10-11-2018 03:59
‎10-11-2018 03:59

Good day all.  Just got the Charge 3; alarm went off ... I am fumbling in the dark trying to turn the bloody thing off (ideally not snooze).  I end up waking up my wife ... now I am the worst ever.

 

The experience should be easy, not stressful the first thing I do in the day.

 

Fitbit, it is not clear how to turn this thing off, when it goes off.  Alta is easier.

 

I too would prefer you move your wrist, the home screen comes up with a big fat X.  Get rid of the duck.  Serves no purpose.  And I live with ducks!

 

Fitbit, thanks for all you do.

 

Thanks for the suggestion INC silencing the alarm; it’s a good one.

Brian66
Jogger
‎10-11-2018 04:29
‎10-11-2018 04:29

@Fitbit:
We use the charge 3 in the family for reminding grandparents to take their medicine at the correct time. That means they have like 3, 4, or 5 alarm notifications the day. If it is already hard for the younger folks to dismiss the alarm at first try, you can maybe imagine how hard this will be for older people. Please help them and us too and make it easier to dismiss the alarm with a clear symbol on the screen.

 

Thanks for your effort.

 

Griffew
Jogger
‎10-12-2018 05:08
‎10-12-2018 05:08

Yes! I think your draft is perfect. 

cornell1984
First Steps
‎10-12-2018 05:35
‎10-12-2018 05:35
Thank you 🙏

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Allons-y
Stepping Up
‎10-12-2018 09:54
‎10-12-2018 09:54

Great suggestion!  (Currently, my silent alarms aren't working and going off at random unscheduled times--like 2 am, but when they do finally work, this suggestion would be perfect.) Thanks!

Emmav73
Recovery Runner
‎10-13-2018 13:20
‎10-13-2018 13:20

I quite liked the duck but tostop the alarm a tap on the screen would be great. 

Jenny0981
First Steps
‎10-16-2018 04:28
‎10-16-2018 04:28

Please do this!  I can't figure out how to turn it off, just how to snooze it, and my am alarm did not go off this morning so now I'm rushing to get my daughter to school.  She is not happy about the lost 15 minutes and having to rush. 

me3
Recovery Runner
‎10-17-2018 14:35
‎10-17-2018 14:35

Great idea!!!  Turning off the alarm is complicated. 

@Brian66 wrote:

Hi, if you use silent alarm you will see this screen:

 

before

Please get rid of the duck, move alarm time and snooze button up to the top and add a dismiss button (maybe a big cross symbol) right below. Here is a suggestion (as a draft) how this can look:

 

after

 

Right now, you have to press the button which is very uncomfortable if you use multiple alarms a day.

 

Kind regards

Brian

@Brian66 wrote:

Hi, if you use silent alarm you will see this screen:

 

before

Please get rid of the duck, move alarm time and snooze button up to the top and add a dismiss button (maybe a big cross symbol) right below. Here is a suggestion (as a draft) how this can look:

 

after

 

Right now, you have to press the button which is very uncomfortable if you use multiple alarms a day.

 

Kind regards

Brian

 

Ge0ffP
First Steps
‎10-18-2018 02:05
‎10-18-2018 02:05

This is a great idea as pressing the side button also just makes the alarm snooze (mine goes off again after a few minutes) - it's hard to believe Fitbit can't get such a simple thing (stopping an alarm) right.

cornell1984
First Steps
‎10-18-2018 08:13
‎10-18-2018 08:13
As a follow -up, another user complained that the alarm didn't go off. I have had the same issue - twice now.

For some reason, my alarms are set on the app, they go off the next morning, and when I go back to the app - they have been turned off again.

NO idea how this is happening. The alarms on my Alta NEVER turned off. ONLY through the app.

As a follow-up to my original comment, FITBIT, it is STILL not clear how to turn off the alarm on the Charge 3. Double tap isn't it. Hitting the button didn't work this morning ... it put it into snooze.

You produce a fine product, but guys, this isn't that hard. YOU HAVE TO FIND A FIX. Your product shouldn't collectively irate us first thing in the morning.

HELLLOOO, anyone listening?? Your good will is eroding. Hard to get back after people fire you and find another solution. Just sayin...

I am about to send your Charge 3 back and go with my never fail Alta.

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juliekate1980
Jogger
‎10-18-2018 22:43
‎10-18-2018 22:43

Hi,

 

Same problem here. The bedtime reminder does not show up on my Fitbit charge 3, only on my phone (which is not helpful since I’m trying to stay off my phone before bed). So I set an alarm instead for every night at 11:00pm.  But it doesn’t turn off when I press the side button, just keeps coming back on every 9 minutes. 

 

Fix please!

GrahamM8
First Steps
‎10-19-2018 00:44
‎10-19-2018 00:44

Agree totally with the above comments and the suggestion of having the X on screen is the best way forward in my opinion.

i actually like the duck, but the ZZZ and X options are far more important.

Maybe we could fit them all in !!

Sheyenne-1999
First Steps
‎10-20-2018 03:01
‎10-20-2018 03:01

This is an excellent idea. I just got the Charge  3 recently and was very irritated when I couldn’t shut my alarm off without having to go into the app and manually do it. 

rnrnrn
Stepping Up
‎10-20-2018 06:00
‎10-20-2018 06:00

This is a very good idea - kudos. One other thing which needs an improvement - the duration of the vibration and the number of times it is repeated. What you have now - just some short vibrations that repeat twice will never ever wake me up. I would set it up to 1 minute long vibration that repeats 20 times. That could potentially wake me up. And yes I understand it would deplete the battery, but I don't much care about that as compared to actually waking up.

Jenny0981
First Steps
‎10-20-2018 06:11
‎10-20-2018 06:11

I found out if you hold the side button down for about 3 seconds it turns off the alarm, not snooze.  But if you just do i t for half a second it snoozes which was what I had been doing. 

cornell1984
First Steps
‎10-20-2018 07:31
‎10-20-2018 07:31
If this works out, that is a HUGE post.

Thanks for your comment!



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Dowdela
First Steps
‎10-27-2018 07:53
‎10-27-2018 07:53

This is a great idea. I too had trouble silencing my alarm.

DaveS3
Runner
‎10-27-2018 20:22
‎10-27-2018 20:22

Button should cancel, screen should snooze. Don't want both in the screen as trying to snooze could cancel (when just waking up).

Redmetal73
Keeping Pace
‎11-07-2018 18:08
‎11-07-2018 18:08

Agree

@Brian66 wrote:

Hi, if you use silent alarm you will see this screen:

 

before

Please get rid of the duck, move alarm time and snooze button up to the top and add a dismiss button (maybe a big cross symbol) right below. Here is a suggestion (as a draft) how this can look:

 

after

 

Right now, you have to press the button which is very uncomfortable if you use multiple alarms a day.

 

Kind regards

Brian

 

jkalbhen
First Steps
‎11-08-2018 08:09
‎11-08-2018 08:09

Super annoying. I have been trying to turn off the **ahem** alarm all morning and can only snooze it. I had a previous model FitBit watch/tracker and it didn't have this issue. Fix this asap or I am returning my Charge and going with one of the many of FitBit's competitors. 

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