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My child cannot use their Ace fitbit as they do not have a Google Account. I do not want them to have an account. This was not the case when I bought the watch and not it is unusable. I want a refund.
Hi @Shanman011, and thanks for taking the time to share this product feedback about removing the requirement of a Google account to create a child account with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs. Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.
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