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Cleary state that the Versa 2 requires a mobile phone for set up.

Status: Existing Feature Submitted by SunsetRunner on ‎12-11-2019 17:09
1 Comment (1 New)

Only after purchasing the Versa 2 and chatting with a representative did I learn that I am unable to set it up without a mobile phone.  Since this was my 4th Fitbit device I made the assumption that the Versa 2 could be set up via computer just as every prior device had been.  My mobile phone belongs to my company and I am prohibited from installing the Fitbit app on it.  Had I known this up front, I would not have ordered and must now return the device.

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1 Comment
Status changed to: Existing Feature
EdsonFitbit
Fitbit Moderator
Fitbit Moderator
‎12-12-2019 13:10
‎12-12-2019 13:10

@SunsetRunner Thank you for your suggestion about clearly stating that the Versa 2 requires a mobile phone for set up.

 

Currently, we have a statement on the help site about this topic. It can be found on the set up article.

In addition, on the manual of Versa 2 we provide instructions to set up with mobile devices only.

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