Clock face with an endless switching saga, add a stop function

[Guy_]

The endless loop of "Switching" clock face is a regular issue
Although the clock face appears fine on the watch the phone app can still say "switching" which can't be cancelled.
ADD a CANCEL function, instead of "ok, I'll wait" and/or GIVE a reason why its not working.

[YojanaFitbit]

Hi @Guy_, and thanks for taking the time to share this suggestion about adding a clock face with an endless switching saga and a stop function. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

[Guy_]

It should be noted that when the user receives this error [below], he has no idea why.

Clicking either option returns the user to the same position of the perpetual "switching".

The same "switching" message he gets when he installs clock faces, but at this point he hasn't requested any change .

The only way out of the loop is to clear the cache on Android or reinstall the App on IOS. Or may be logout and in might do it.

What is confusing for the user is that when he finished loading his clock face the first time it appeared on the watch and all was fine.

Next time he returns to clock faces to do something he is potentially confronted with this error message, without having done anything to provoke it.

Presumably, although it doesn't say so, it is attempting to update the current clock face.

Because it is, he cannot change clock face due to the persistent error message.

[Rich_Laue]

@Guy_ your title is only a statement. The title should specifically mention the suggestion. 

[LizzyFitbit]

Hi @Guy_ and thanks for sharing this suggestion, which has received votes from other community members. I’m happy to let you know that this suggestion has been picked up internally at Fitbit and is being considered by our team. This suggestion will either remain ‘Under Consideration’ until released, or else move to ‘Not Currently Planned’ if it’s not viable right now. Further updates will be posted here.

Please remember that if a suggestion is chosen for development, it can take some time before updates are available or a release is finalized, so thanks in advance for your patience. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs. Fans can continue to vote for this feature suggestion while it is under consideration.