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Easier process to set up a Family account and Ace devices

Status: Reviewed By Moderator Submitted by on ‎09-30-2023 14:53
1 Comment (1 New)

In the horrific new iOS app, which needs to be jettisoned ASAP, I have to go through a cumbersome, multi-step process to connect to the stats for my minor children. I have to go to the family button, and then add a device to even bring up the existing childrens’ accounts. And then I have to go up to the settings wheel to toggle back. Why???


Moderator Edit: Clarified subject and updated label

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1 Comment
Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator
‎11-10-2023 12:50
‎11-10-2023 12:50

Hi @Mgh99, and thanks for taking the time to share this product feedback about having an easier process to set up a Family account and Ace series with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

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