Edit Time of Daily Reset of Stats / Add Nightshift

Hi, It would be great if users could change the daily reset of stats to a different hour. We night owls who go sleep late after midnight now have to calculate the differences in our heads and that's not ideal. Thanks!

 

 

Moderator edit: labels and title for clarity

891 Comments
Daltonl08
First Steps

I work a night shift from 7pm to 7am and I find it very frustrating that something as simple as changing your daily reset time isn't implemented already! This is the only complaint that I have with my flex 2.

greenhamcalvin
First Steps

I'm currently the owner of a FitBit Blaze. I won't go into too much detail, but my suggestion would be to develop and introduce a "Night Shift" setting. Essentially, the setting could allow people who work night shifts to begin and end their tracking/day at preset times so that the tracking doesn't reset at midnight. Perhaps it could even allow you to pick specific days to mark as "night shifts". I hope that makes sense!

 

In my position currently, I work two weeks of days, two weeks of nights, and repeat, so during my night shift weeks, my typical day begins at around 2pm and ends somewhere between 8am and 9am the following morning, so this type of feature would be of great benefit to people such as myself who work regular night shifts. It could also benefit those who work in emergency response and medical service (police, firefighters, paramedics, nurses, doctors, etc.) who are well-known for being focused on fitness.

I hope this idea can get somewhere, as I feel it would be very beneficial.

Thanks!

CannoliRacer
First Steps

I see this issue has been going on since 2013. I wonder how many votes we have to get. How is this a far way to determine if Fitbit will add the feature? What about all the Fitbit users that don't know to come to this forum and this specific post, as welI as the onse waiting for Fitbit to create this feature? I just happed to be searching for a solution for my husband who works 3rd shift. 

 

This is bad user experience and then worse experience to force the users to change their time zones for a work around. Then they don't know what time it is, and that defeats the purpose of the Fitbit with time. I'm sure most can't have their phones on them while at work as well. 

 

I would imagin that Fitbit has Customer Enhancements Features they consider in their realeases. Think about all the users your losing because of this! 

rhino65
Jogger

I would like a night shift feature also.  I have a charge2.  I work 7pm to 7am and keep my schedule on my off days.  Midnight is my 'noon'.  There are days (nights) that I'm working out and midnight occurs.  That splits my workout between two different days for one workout period.

rhino65
Jogger

I would like a night shift feature also.  I have a charge2.  I work 7pm to 7am and keep my schedule on my off days.  Midnight is my 'noon'.  There are days (nights) that I'm working out and midnight occurs.  That splits my workout between two different days for one workout period.

rhino65
Jogger

I would like a night shift feature also.  I have a charge2.  I work 7pm to 7am and keep my schedule on my off days.  Midnight is my 'noon'.  There are days (nights) that I'm working out and midnight occurs.  That splits my workout between two different days for one workout period.

Victoriaa2012
First Steps

I stay up really late, around 3am every night if not longer which means i also get up pretty late. It would be amazing if my fitbit didn't reset hours before i go to bed.

Ruesiken
First Steps

Come on Fitbit... It's been 5 years since this thread started and people are still asking for this feature. "Supply and demand" afterall.

Nurse93
First Steps
I think there should be a way to program your work schedule into the app so it can adjust our day to our real schedule. My hourly step goal changes depending on if I am working. I work 12 hours nights and on my days off I'm up at 9am so I'm not getting my normal midnight to 7 am steps in. 
Spotop
First Steps

Just let us set it to reset when it works out we go to sleep. That makes more sense to me. Or let us manually choose the time. I don't care how you do it but please do it. I work very strange hours and it would be nice to see what I do in a full shift not just until midnight. 

matrix6977
Stepping Up

I don't understand, this suggestion was made over 3 years ago and this is obviously an issue for many users. It shouldn't be that hard to allow people to select which time their watch resets. I paid $180 for a smart watch that's not even smart enough to reset when I'm actually sleeping. 

 

Gotta say, I'm not impressed by the lack of interest in providing what I would consider to be a basic function.

ewis77
First Steps

Enable option to change reset time from midnight to alternative time of choosing for people who work shift work.  I work 6p to 6a.  So I have to track my steps in Notes at 6a when I get off and subtract it at midnight.  I downloaded a free step counter app that has this function.  So now I am wondering why I paid for a Fitbit.  

CJCarter8789
First Steps

I am a first responder who works third shifts. I find it very difficult to log my data correctly due to my days being from 1800-0800. I 100% believe there should be a software adjustment for us who work third shift. That is the only flaw I have found so far in Fitbit products. 

SunsetRunner
Not applicable

100% agree with this! I work permenant nights and it's kind of runining my Fitbit experience not having a mode that accommodates this

Xraychik14
Jogger

@matrix6977 I completely agree.  This is so frustrating to me, as I do, like so many others, work nights.  It's clear that many people love Fitbit, so can we please get this issue fixed already?!  

matrix6977
Stepping Up

@Xraychik14 don't worry, I contacted their Twitter and told them how unpleased I was that this request was still being ignored. They replied by telling me that it's a small team of developers that decides if a feature should make it or not. I told them that this request had been made years ago. They told me that they were sorry for the inconvenience and that I should come here to request the feature so the devs can see it. 

 

 

Fitbit customer support : 1/10 pointless

Wndrjelly01
First Steps

We are almost at 1000 votes. SO WHY IS THIS STILL BEING IGNORED!! Not to mention that those votes are just for this thread, which is not the only one about this topic!

Wndrjelly01
First Steps

We are almost at 1000 votes. SO WHY IS THIS STILL BEING IGNORED!! Not to mention that those votes are just for this thread, which is not the only one about this topic! So maybe if we ALL vote the other requests for this same topic it might help? Here are the links to all the "night shift" topics I could find.

https://community.fitbit.com/t5/Feature-Suggestions/Night-shift-night-shift-night-shift/idi-p/198247...

https://community.fitbit.com/t5/Feature-Suggestions/Allow-night-shift-reminders-to-move/idi-p/130643...

https://community.fitbit.com/t5/Feature-Suggestions/Night-shift/idi-p/2074374

https://community.fitbit.com/t5/Feature-Suggestions/Night-shift/idi-p/1866894

https://community.fitbit.com/t5/Feature-Suggestions/Night-Shift-Mode/idi-p/2044753

 

Xraychik14
Jogger

@matrix6977 that's good to know. I'll do the same And hopefully more people will do the same! 

 

kj2121
Jogger

I don't get how this is such an issue for fitbit to fix. 

Maltie
Strider

Being able to choose a reset time to accommodate ones schedule seems imperative to rendering Fitbit more usable ! This cannot be that difficult a fix and it means a great deal! As it is it's very frustrating and frustrating

TinCopp
First Steps

I just got my Fit it today as a gift. Had I known about the issue on not being able to set it for a night shift work schedule, I would not have asked for it. I work night shift all the time An this will never change. So I have something I can not use now. I asked about return on it to the store it was bought at an they have a no return policy on them. No matter if it was just bought today, because I have already hooked it to my phone. 

kj2121
Jogger
Exactly why isn't this an option yet?
Jrplanet28
First Steps

I work unconventional shifts, as do many other people. It would be awesome to be able to chance the reset time on my Alta to when my day ends instead of midnight.

Leighs23
First Steps

As a nightshift medic with a high call volume (140k+ calls a year),  it's difficult to log food when my day starts half way through everyone else's. My breakfast is usually lunch for most and my dinner ends up getting logged as breakfast. As someone who is just starting this journey of eating right and attempting to get more movement, this is really frustrating.

 

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