Enable Fitbit Ace LTE friend Messaging

[Seldon57]

Enable messaging between two Fitbit Ace LTEs when they are approved friends.

Moderator Edit: Clarified subject

[LizzyFitbit]

Hi @Seldon57, and thanks for taking the time to share this product feedback about enabling messaging between other Ace LTE from approved friends with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

[jrnogueras]

We purchased this particular product because our kids' younger cousin has it, and we assumed that we could add them as each others' "friends" so they could message and call each other. We were dismayed (and puzzled) to find out, after installation, that "friends" can NOT really communicate with each other. This robs the product of most of the incentive we had when purchasing it, and if we had know this was the case, we might have chosen another brand.

My concrete request is to allow parents to add contacts who have Fitbit Ace themselves as message/call contacts for their kids. It would be good if the kids could add their friends by proximity, but the parents have to approve the elevated access of allowing messaging and calling (to avoid strangers from adding themselves as "friends" without the parents' knowledge and consent).

[Ludditemom]

I wholeheartedly agree. This is why we got this device in the first place and feel hoodwinked by the inability and lack of transparency about communication between Fitbit ace users. We actually talked our friends into getting their kids this device with the express purpose of letting our kids communicate safely without having cell phones. Your marketing is deceptive and makes your product much less useful or viable for our family to continue using it. Please add the communication function between parent approved friends.