Find My Phone for Charge 5

Add the “find my phone” feature from the fitbit sense to the charge 5.
67 Comments
Tryinmy
Jogger

What I don't understand is when you look under the category compatible apps  you will find "find my phone".

If you click on it, it says that it is AVAILABLE FOR 8 DEVICES and the FIRST ONE ONE THE LIST IS Fitbit charge 5...

I can't download the app, it says it's not available... 

 

I don't understand... I am truly disappointed and I honestly, I tried to return the watch, owning it for just 2 hours but the shop that I bought it from didn't let me.  

 

SunsetRunner
Not applicable

Well, rats! I just today received my new Charge 5. It's a replacement for a Garmin unit. And now I find out that my favorite ability of the Garmin isn't available on the Charge 5. Find my phone isn't something used everyday, of course, but when it's needed -- it's needed! Please rectify this. 

SarahNorthway
Jogger

The lack of this feature is the reason I won't buy a fitbit today. I want a heartrate monitor with narrow tracker form factor, but that can make my phone beep or something so I can find it.

 

Other much cheaper competitors have this, so it's a real mystery why fitbit doesn't. Are they trying to upsell to the big wide not-an-apple watch by claiming this software feature can't be put on a tracker? No thanks!

ShadoWraith
Jogger

Please, the ability to download more apps.  At the very least, having more watch faces to choose from, or better yet, one that can do Spotify. Spotify may have to use the phone it's linked to but, at least being able to control it without taking one's phone out would be great.

UlrikeDG
Runner

ShadoWraith, you can get limited control of your audio apps, including Spotify, by turning on notifications for those apps. Once you do that, you'll need to start the app on your phone, and then you'll be able to control it from the notifications panel on your Charge 5. There are videos showing how to use this work-around if you need help. 

BritGirlsRock
Recovery Runner

I literally just upraded from the inspire 2 to the charge 5 and I can't find my phone. On isnpire, I could just tap tile and find my phone but I don't see that option here. Is there any other way to use the smart watch to find my phone?? or maybe integrate it into the fitbit app so it isn't device specific. I tell you, I find ONE feature I like on ONE fitbit, but it's lacking 3 others that are only on this device and so on... I've spend several days now trying to find ONE device with EVERYTHING I want, and I can't find it with fitbit for sure. It's a small list really... I don't need alexa bc I never leave home... I don't need music players bc I can use my laptop or phone. I just want something that counts my steps, counts calories, monitors my heart rhythms and sleep cycles, has the ability to track my phone, and  has an attractive, customizable clock. Is that too much??? I dont' think so.

Status changed to: Under Consideration
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @SunsetRunner and thanks for sharing this suggestion, which has received votes from other community members. I’m happy to let you know that this suggestion has been picked up internally at Fitbit and is being considered by our team. This suggestion will either remain ‘Under Consideration’ until released, or else move to ‘Not Currently Planned’ if it’s not viable right now. Further updates will be posted here.

 

Please remember that if a suggestion is chosen for development, it can take some time before updates are available or a release is finalized, so thanks in advance for your patience. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs. Fans can continue to vote for this feature suggestion while it is under consideration.

kmegamom
Jogger
I absolutely vote for the find my phone app for the charge5

Sent from my iPhone
Karen Poole
Brzish
First Steps
I decided it's not worth waiting. Like I mentioned before, the Find My
Phone functionality is part of the setup process. There aren't technical
limitations as to whether it can or can't it done. Anyways, I got rid of
my charge 5 and and now using a Garmin device which was equivalent price
and superior in almost every other way (including it has basic
functionality like Find My Phone). This experience waiting for super basic
Bluetooth functions has soured my opinion on Fitbit.
kmegamom
Jogger
I didn’t know Garmin had a watch type device! I’ll have to look into it. My husband has an Apple Watch and loves it, I just don’t want to spend that kind of money!

Sent from my iPhone
Karen Poole
PumaOH24
Jogger

As part of this feature I hope they also add a way to find your tracker from the Fitbit app. 

kvpj-h
Recovery Runner

I cannot believe this feature is not included. I’ve had it on all my recent past fitbits. The ecg and Eda scanners are pointless features. I’d way rather have stair counting and find my phone as options. It would be nice if fitbit offered these as options even if they are limited to as many as the device can sustain. 

Dwatts13
First Steps
Is Fitbit ever going to respond to these requests?

Sent from my iPhone
Brzish
First Steps
No, they aren't going to respond. The functionality of 'find my phone' is
actually already there. It's part of the setup process, as I was able to
get my watch to activate my ringer. Plus, it's just real basic Bluetooth
function. I would recommend switching to another manufacturer. Obviously
Fitbit doesn't want to cannibalize sales of their other devices, but the
error here is competitors provide MUCH better options at competitive
prices. I got rid of my charge 5 recently and so happy I did.
kmegamom
Jogger

I can’t believe my prior post had so many errors in it! Spell correct did a bad job!  I’m happy to say, find my phone is now functioning on my charge5., very happy with this. Now I’d love the stairs option

Dwatts13
First Steps
Omg it’s there! If you swipe down from Home Screen! About time!



Sent from my iPhone
Status changed to: Released
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi everyone, and thanks for sharing this suggestion. We’re very happy to let you know that this has been released on the Charge 5 firmware version 1.171.50. You can find more details here. Please note that we release firmware updates to all customers in phases however, the update will be available to everyone soon.


@SunsetRunner, in recognition of your excellent suggestion, each of your votes will now count as 5 votes – you have the power! Thank you for sharing this idea, and thanks to everyone who voted and commented for your enthusiasm which has now materialized for everyone’s benefit. We hope you all enjoy this new addition to the Fitbit product or service!

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