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Get Premium free for 1 year in all new purchases

Status: Reviewed By Moderator Submitted by on ‎11-04-2020 10:28
4 Comments (4 New)
I feel like the first 3 months of Fitbit premium should be available to ALL new purchases of Fitbit. Very disappointed. I hesitantly purchased this 2nd FB because the old one had no warranty available (even for purchase)....I also felt “cheated” because this information on “no free premium trial” was never presented to me when shopping for it.
This is needed because:
FB a should reward purchases of FB as opposed to other brands
I'd use this: Daily
See more ideas labeled with:
4 Comments
Status changed to: Reviewed By Moderator
YojanaFitbit
Moderator Alum
Moderator Alum
‎11-04-2020 16:50
‎11-04-2020 16:50

Hi @Spiegelb2, and thanks for taking the time to share this suggestion about having the option to get Premium free for 1 year in all new purchases. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

HSS79
Strider
‎11-17-2020 23:11
‎11-17-2020 23:11

Users should be paid to use premium features ie fitbit is buying our usage data from us.

tareq11
Jogger
‎02-03-2021 02:21
‎02-03-2021 02:21

Yes, it it really needed for all new purchases.

SeaReader
Jogger
‎04-16-2022 09:37
‎04-16-2022 09:37

I don't get the logic behind discriminating, apparently based on purchase price. A few months ago my wife bought an Inspire 2. Just yesterday I went for your Charge 5 -- mainly because I wanted color and a slightly larger face. My device cost about $50 more. Yet my wife's device came with a 1 year free trial, while mine is only 6 months. Kindly explain. I don't understand or appreciate such marketing. Are you operating on the assumption that someone willing to initially pay more for a device will care less about a less generous incentive? I find that alienating. If I'm jumping to the wrong conclusion, please explain your marketing.. 

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