I can no longer see my friends step log even though they are set to public. My company used to track this data and do monthly competitions. Without this data - we will no longer be able to use Fitbit for our company wellness programs. It is a shame! We have been doing this for years and it has helped our employees stay active. I contacted support for help and they told me there had not been an update to the system in the last two weeks (I could see the steps on August 5th but now on August 15th I can not) but I know there has been. We tried multiple browsers - made sure our systems were up to date and still nothing. I am so disappointed with Fitbit. We may have to find a new program. Please Fitbit - fix this feature!!
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support