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0 Votes

Improve options for older OS users

Status: Not currently planned Submitted by on ‎07-13-2022 09:56
2 Comments (2 New)
I have had problems, like many, with fitbit and the food log. I have been constantly told it is because my phone is too old as it runs android 9 and will not upgrade further. Despite this I am then told to get a newer one or 'why don't you borrow a new one from family'. I can not afford to keep getting a new phone yo keep up with fitbit.
This is needed because:
Those of us who have older phones which can not upgrade the OS and can not aford to replace the phone ever 18 months are treated, by fitbit, as if we we are the ones at fault gor all the problems and are unworthy of the app.
I'd use this: Once in a while
See more ideas labeled with:
2 Comments
Status changed to: Reviewed By Moderator
YojanaFitbit
Moderator Alum
Moderator Alum
‎07-13-2022 17:00
‎07-13-2022 17:00

Hi @mikec2, and thanks so much for sharing this suggestion about improving options for older OS users. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.

Status changed to: Not currently planned
YojanaFitbit
Moderator Alum
Moderator Alum
‎07-15-2022 13:36
‎07-15-2022 13:36
 
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