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Let us delete in-app notifications/messages

Status: Released Submitted by on ‎07-28-2018 08:26
1,301 Comments (1,301 New)

This is clogging up my iphone. I have a year or more worth of useless Fitbit notification messages I'd like to shed. I saw a 'solved' notice in here from a year ago stating it was resolved by stating there is no solution. This is simply ignoring the myriads of request/votes of customer requests/concerns to fix it. Fitbit should have had a REAL solution by now and apparently do not. In reality this problem has not been resolved but simply is being ignored by the company/moderator. The solution 'solved' to put a vote in ideas does not address the real concern or issue at hand. What's the point of a community forum if Fitbit does not listen to its customers? The thread should have flagged Fitbit/moderator to produce a real fix, we're still waiting.

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1,301 Comments
LuciaFitbit
Premium User
Moderator Alum
Moderator Alum
‎05-03-2019 09:40
‎05-03-2019 09:40

Hi @Oaky2u, thanks for taking the time to share your feedback with us. This feature suggestion already exists so I’ve moved your post here. At the moment it is not planned to implement it. Nonetheless you can still add your vote.

SunsetRunner
Not applicable
‎05-13-2019 18:18
‎05-13-2019 18:18

So greatly needed and appreciated would be to give all Fitbit users the options to delete message notifications from "friends". 

crd007
First Steps
‎05-14-2019 11:31
‎05-14-2019 11:31

I also would love to see the notification removed. It’s annoying and intrusive. 

YojanaFitbit
Moderator Alum
Moderator Alum
‎05-15-2019 13:49
‎05-15-2019 13:49

Hi @crd007, thanks for taking the time to share your feedback with us, this feature suggestion already exists so I’ve moved your post here as it is not currently planned. You can keep adding your votes to this suggestion so we can keep tracking this request overtime. Learn more about how Fitbit decides what suggestions get released in our FAQs. I hope to see you around.

sinical1
Stepping Up
‎05-18-2019 10:50
‎05-18-2019 10:50

I'm sure if you read pasts posts about this, the notifications on the app have become a very big issue. All of the notifications on my app are from over a year ago. I should be able to delete them. I paid for my device and I should be able to control what information is shown in the app.

LuciaFitbit
Premium User
Moderator Alum
Moderator Alum
‎05-18-2019 11:19
‎05-18-2019 11:19

Hi @sinical1, thanks for taking the time to share your feedback with us. This feature suggestion already exists so I’ve moved your post here. At the moment it is not planned to implement it. Nonetheless you can still add your vote.

cerhall
First Steps
‎05-18-2019 12:23
‎05-18-2019 12:23

I want to delete old notifications that are showing on my app on my iphone.  It's taking up space unnecessarily.  I am using the Inspire tracker.

Jennyisbenny
Jogger
‎05-20-2019 14:57
‎05-20-2019 14:57

FitBit app should allow user to manually delete notifications. not wait until 30 days for them to disappear. 

 

YojanaFitbit
Moderator Alum
Moderator Alum
‎05-21-2019 06:08
‎05-21-2019 06:08

Hi @Jennyisbenny, thanks for taking the time to share your feedback with us, this feature suggestion already exists so I’ve moved your post here as it is not currently planned. You can keep adding your votes to this suggestion so we can keep tracking this request overtime. Learn more about how Fitbit decides what suggestions get released in our FAQs. I hope to see you around.

ITWalkin
First Steps
‎05-21-2019 12:45
‎05-21-2019 12:45

With the passing of GDPR "General Data Protection Regulation" how is it that the Development Team at Fitbit has decided that they are not going to allow users to delete messages that contain Personal Identifiable Information when the Regulation clearly states "Data subjects have the right to request a portable copy of the data collected by a processor in a common format, and the right to have their data erased under certain circumstances." and further goes on to state that "In some cases, violators of the GDPR may be fined up to €20 million or up to 4% of the annual worldwide turnover of the preceding financial year in case of an enterprise, whichever is greater." I wouldn't think that Fitbit wants to risk holding user data against the wishes of the users, especially since Fitbit is located in California which has passed its own version of GRPD with the California Consumer Privacy Act. There are a lot of posts in the community forums within Fitbit of users asking to have the ability to delete messages. I would seriously reconsider your decision and comply with the users requests to delete messages. 

Da7ome
First Steps
‎06-16-2019 20:45
‎06-16-2019 20:45

Hello fitbit,

I just bought a fibit inspire HR, when i want to see the time it detects late like after 0.3sec the screen will light up its little bet annoying when you are running  and want to see the time it takes a time. 😁

Also i would like you guys to add deleting feature in message in fitbit app it will help alot of people.

 

Thanks sincerely, Abdulrahman 

 

Jak38
First Steps
‎06-20-2019 04:38
‎06-20-2019 04:38

Be able to delete old feeds, messages and notifications 

LHudson
Jogger
‎07-01-2019 14:48
‎07-01-2019 14:48

Revise the app so I can have a way to  delete notifications.  I have one that is months old that I *cannot* get rid of.  It’s quite annoying to think Fitbit has sent me something relevant, only to find out it’s the same-old same-old.  Thanks.

BrianBatson
First Steps
‎07-05-2019 07:59
‎07-05-2019 07:59

I'd like to be able to delete cheer notifications from my fitbit app

astoker
Recovery Runner
‎07-06-2019 06:24
‎07-06-2019 06:24

Within the Fitbit App, the mailbox perpetually has a red indicator dot showing that you have notifications or messages.  Because there are always notifications sitting on your list and there is no way to delete them, this red indicator dot is not doing anything helpful.  This should be removed or the functionality should be changed so the indicator dot is only displayed when you have an unread message (not notification).

Shanette
First Steps
‎07-07-2019 00:17
‎07-07-2019 00:17

Hi there 

currently there is no ability to delete messages between friends in the message appt. 

the addition of a simple teletext button to clean up old messages would be great!

wrigglymonkey
First Steps
‎07-23-2019 04:16
‎07-23-2019 04:16

A lot of new users are treating the app as dating site, I keep getting flirty messages from old men who has no fitness record. Please improve your messaging feature so any user can delete any unwanted messages

YojanaFitbit
Moderator Alum
Moderator Alum
‎07-23-2019 05:20
‎07-23-2019 05:20

Hi @wrigglymonkey, thanks for taking the time to share why you would like to see this option on the Fitbit app. This feature suggestion already exists, so I’ve moved your post here. This is not currently planned at this moment, but you have the option to report those kind of messages. Use the option at the bottom "Don't like this message? Please report it."

 

You can keep adding your votes to this suggestion so we can keep tracking this request overtime. Learn more about how Fitbit decides what suggestions get released in our FAQs. I hope to see you around. 

Lrizzo
First Steps
‎08-09-2019 08:39
‎08-09-2019 08:39

Inspire

 a button to clear notifications on the phone app is needed

 

Moderator edit: Format

YojanaFitbit
Moderator Alum
Moderator Alum
‎08-09-2019 10:16
‎08-09-2019 10:16

Hi @Lrizzo, thanks for taking the time to share why you would like to see this option on your Fitbit app. This feature suggestion already exists, so I’ve moved your post here. This is not currently planned at this moment. Learn more about how Fitbit decides what suggestions get released in our FAQs. I hope to see you around.

bmslotty
Recovery Runner
‎08-09-2019 13:45
‎08-09-2019 13:45

I get a lot of  messages and I want to be able to delete them. Also, fix the bug showing I have  new messages when I don't have anything new..

YojanaFitbit
Moderator Alum
Moderator Alum
‎08-09-2019 14:59
‎08-09-2019 14:59

Hi @bmslotty! Thanks for sharing your suggestion. I've moved it into a similar request. Thanks for the feedback about the bug, I'll pass this information along. 

bubbie82
First Steps
‎08-13-2019 08:56
‎08-13-2019 08:56

Please allow us to manage our personal messages within the fitbit app.

YojanaFitbit
Moderator Alum
Moderator Alum
‎08-13-2019 09:52
‎08-13-2019 09:52

Hi @bubbie82, thanks for taking the time to share why you would like to see this option on the Fitbit app. This feature suggestion already exists, so I’ve moved your post here. This is not currently planned at this moment. Learn more about how Fitbit decides what suggestions get released in our FAQs. I hope to see you around.

MNTOIL
Stepping Up
‎08-16-2019 07:27
‎08-16-2019 07:27

I have  2 years of notifications stored in the message/ notification area. I need to get rid of these. I have the alta fitbit

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