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Let us delete in-app notifications/messages

Status: Released Submitted by on ‎07-28-2018 08:26
1,301 Comments (1,301 New)

This is clogging up my iphone. I have a year or more worth of useless Fitbit notification messages I'd like to shed. I saw a 'solved' notice in here from a year ago stating it was resolved by stating there is no solution. This is simply ignoring the myriads of request/votes of customer requests/concerns to fix it. Fitbit should have had a REAL solution by now and apparently do not. In reality this problem has not been resolved but simply is being ignored by the company/moderator. The solution 'solved' to put a vote in ideas does not address the real concern or issue at hand. What's the point of a community forum if Fitbit does not listen to its customers? The thread should have flagged Fitbit/moderator to produce a real fix, we're still waiting.

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1,301 Comments
ptk999
First Steps
‎06-29-2017 20:03
‎06-29-2017 20:03
That is what I have been saying. At least acknowledge our complaint.

Sent from my iPhone
hayjude
Stepping Up
‎07-01-2017 09:52
‎07-01-2017 09:52
I addressed this issue to Fitbit and this was their response, so there may be hope, but don't hold your breath...

"We appreciate that you shared your feedback with us. We've passed it along to our engineering team, we're glad to inform you that the messages will be deleted eventually. In the meantime we appreciate your patience with this matter."

Sent from my iPhone
ptk999
First Steps
‎07-01-2017 20:14
‎07-01-2017 20:14
Sounds perfunctory

Sent from my iPhone
hayjude
Stepping Up
‎07-01-2017 21:28
‎07-01-2017 21:28
Most likely.

Sent from my iPhone
SunsetRunner
Not applicable
‎07-10-2017 15:22
‎07-10-2017 15:22

It is absurd that these notifications can't be deleted - very poor design flaw in what overall is a pretty good app. This is actually a software design bug - the idea that we have to beg for it to be fixed is also absurd. 

terri333
Jogger
‎07-14-2017 08:39
‎07-14-2017 08:39

Yes, please provide an option for deleting notifications in the Fitbit app.  Thank you for your time and attention!

Benja2322
First Steps
‎07-14-2017 09:11
‎07-14-2017 09:11

There should be a way to turn off / remove notifications in the app so users like me don't have to see them.

 

I've no interest in them; I don't want to have to delete them, I'd rather they not exist to begin with! It can be an option in settings so those who want them can still have them.

ptk999
First Steps
‎07-14-2017 12:20
‎07-14-2017 12:20
How many requests has fitbit received and ignored?

Sent from my iPhone
rtbrown560
Recovery Runner
‎07-14-2017 16:11
‎07-14-2017 16:11

Assuming you have an Android (as that's all I know about) you can disable notifications for the Fitbit app in the Application Manager on your phone.

marfit62
First Steps
‎07-14-2017 17:37
‎07-14-2017 17:37

How about deleting old notications on your phone app on the progress!!

KClench
First Steps
‎07-14-2017 22:21
‎07-14-2017 22:21

Please allow me to remove the ever growing notifications list. My phone has very little storage to spare. I would like to decide what is on my device.

ptk999
First Steps
‎07-14-2017 22:33
‎07-14-2017 22:33
Same story different phone
Fitbit doesn't care about you.

Sent from my iPhone
laurebabus
Strider
‎07-15-2017 04:55
‎07-15-2017 04:55

Same for the Fitbit One.  Really need to clean out old notifications!

laurebabus
Strider
‎07-15-2017 04:56
‎07-15-2017 04:56

I have the same problem on the Fitbit One.  Really need to clean out old notifications!

laurebabus
Strider
‎07-15-2017 04:57
‎07-15-2017 04:57

How did you stop them from coming?  I have not been able to do that despite having everything except low battery turned off.

Sugar1924
Strider
‎07-15-2017 06:29
‎07-15-2017 06:29

Actually it's more than 100 notifications.  I have ALL my repetitive notifications since 2/27/17!

i checked the forum and many people complained about this and yet NOTHING has been done! Why?

Also all daily tracking data is saved on the app since I downloaded I it 4/16 and I can not delete that either.

Sugar1924
Strider
‎07-15-2017 06:40
‎07-15-2017 06:40

How about being able to delete any data on the app (either phone,pad or pc). As of today all my data(sleep, heart rate, steps etc) are saved since I downloaded the app 4/16. This is unnecessary.

This is in addition to removing the notifications that have been saved since 2/28/17.

I have tried the forum and none of the suggestions has solved the problem!! 

Boomer4548
First Steps
‎07-15-2017 08:49
‎07-15-2017 08:49
It has been a while, but I think I just turned off the calendar notifications under the account information. Stills shows text and call notification, but stopped the daily messages about needing more steps or having met the goals, etc.
HFC
First Steps
‎07-18-2017 15:31
‎07-18-2017 15:31

Also agree. Dislike the silly notifications. 

Ejtrent
Jogger
‎07-18-2017 20:19
‎07-18-2017 20:19

It seems all fitbit users have hundreds of useless notifications from February 2017 to the present clogging our iPhones. It runs the gamut of all fitbit trackers. Users have complained on many threads about this issue. Fitbit does not care. Therefore, when the time arrives to replace our trackers, most of us will show fitbit the same consideration they have shown us. None. Fitbit Flex? One and done.

NewBlazeUser
Jogger
‎07-18-2017 20:27
‎07-18-2017 20:27
Amen!
ptk999
First Steps
‎07-18-2017 20:35
‎07-18-2017 20:35
Looks like we are all stuck with them. Thanks to the ineptness of Fitbit IT.

Sent from my iPhone
SunsetRunner
Not applicable
‎07-18-2017 22:08
‎07-18-2017 22:08

Allow users to delete messages at any time rather than waiting 30 days for auto delete.  

IBU52
First Steps
‎07-20-2017 12:11
‎07-20-2017 12:11

I would also like to be able to delete old notifications, and feel this would be an easy thing to accomplish.

marfit62
First Steps
‎07-20-2017 13:37
‎07-20-2017 13:37
Right its ridiculous that a good app like this doesn't do i think a simple task like deleting old notifications !

Sent from my iPhone
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