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Limit Number of Low Battery Emails

Status: Released Submitted by on ‎01-27-2014 11:13
4 Comments (4 New)

I wish there was an option to limit the number of low battery emails to one. Currently, my FitBit Flex emails me EVERY 20 MINUTES. If the battery gets low when I'm sleeping or otherwise not checking my email, I end up with 20 or 30 emails in my inbox. It's very annoying. Currently, there is only an option to get these emails or turn them off completely. I just want ONE simple email for a low battery, not 20!

 

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4 Comments
Status changed to: Under Consideration
zapleahy
Moderator Alum
Moderator Alum
‎02-03-2014 12:04
‎02-03-2014 12:04
Thanks for the feedback, Eric. Fitbit never intended to flood your inbox! Our engineering team is investigating and we hope to have a fix in place soon.
Voorash
Premium User
First Steps
‎02-08-2014 03:48
‎02-08-2014 03:48

I am commenting on this just to make it easier for me to track when there is a resolution.  I too am bombarded with emails.

Amy709
Jogger
‎05-14-2014 10:40
‎05-14-2014 10:40

Super weird - I only ever get one!

Status changed to: Released
DaveKFitbit
Keeping Pace
‎05-14-2014 11:03
‎05-14-2014 11:03
The problems some users were experiencing with multiple emails should be resolved. Thanks to everyone who reported this!
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