Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[wajm111]

Bring back the dashboard.  Itwas much much more use friendly than the feature on the i-pad app. The reason for buying a fitbit in the first place was the ease of use on the PC Dashboard.  Without tis facility there is no point for me in using fitbit.

[abeluxe]

I'm incredibly disappointed to learn that the browser version of the dashboard is being discontinued!! I just did a side-by-side comparison of the Fitbit Luxe and the Apple Watch Series 9 and I chose to keep the Fitbit because it has a browser-based dashboard that I can view on my computer. I have age-related vision issues that make it tougher to view information on a small screen, such as a watch or a phone, so it was a tremendous ease on my eyes to be able to see the information on a large screen. And now I learn that Fitbit is taking this option away!

Related, but not as impactful, is the lack of a keyboard on a phone.  Some of us touch-type, and others have fine motor issues that make it tough to input text on a phone.  For a health-related fitness app, making it less ADA accessible just doesn't make sense.  What is Fitbit's mission?  I had thought it was to help us manage our overall health and wellness, but I may have been wrong.

Please, reconsider discontinuing the browser view!

[N0]

Please bring the dashboard back to windows.  My eyes are old and the app does not have all of the charts and graphs that were available on windoes,  The app does not show 15 minute increments like the windows dashboard.   Makes it difficult to track how long my walk was or how quickly I walked in each 15  miute bracket.  The app does not show a 28 day average but starts fresh each month making it hard to determine if I am walking more. The sleep graph does not show the same details as on the windows app. 

Most of the fitbit users are older and more likely to use windows than a phone app.  You have just angered a large portion of your customer base,

[Husbone]

You must be kidding me.  Why in God's name would you discontinue web-site?  I've been using your web-site religiously for over 10 years.  The phone app is very cumbersome and not user friendly.  Please bring it back.

Husbone

[Dwsunbury]

Bring back web access to dashboard!  Deal breaker.  I use it to monitor 86 yr old sleep and heart rate!

[jmtew58]

Don't understand it. Yeah sure, force me to navigate using my fingers on a tiny screen instead of a mouse, keyboard, and large screen on any device without installing an app. So stupid. Can't wait until I can find an alternative that works with Pixel Watch 2

[Lumeth]

I, too, wish to voice my disappointment that the desktop dashboard/web interface is being phased out. It was my primary source for my fitbit data, and I find it much more useable and friendly than I do the app. I referred to it every morning to note down vital statistics (as I keep a paper log for my own purposes) and refer to past trends. In my experience, much of that information is considerably more difficult to locate in the app. I am not happy, and it appears many other people are in the same boat.

This change may be the 'nail in the coffin' for my use of Fitbit. I got hooked early on and have had many iterations of the device. Google's acquisition made me concerned, but as I use Google for much throughout my day, I tried to maintain hope that they would keep things going. I was hanging around because I liked the web interface. Without that, I may give in and move to one of the competitors I've long considered. This seems like an ideal time to try something new, as everything here seems to be on a downhill slide. Such a shame, as Fitbit has been a cornerstone for me for many years.

[NBarr]

The PC dashboard is absolutely necessary!  Bring it back!!  There are features it offers that are not available in the app.  Fit bit is essentially worthless to me without these.

[TheJamesL]

Alphabet has been consistent in their mission to terminate features and applications. There are easily a half dozen of those in Google and Android that I found valuable, used consistently, and are gone now. When they acquired Fitbit the writing was on the wall. I don't know if this is their bigger strategy against Microsoft PC and Apple Mac users to prop up their other brand Chrome or something else but you are spot on. Running this website in it's current state doesn't take any special effort. It's clearly a business decision that doesn't take into consideration the actual user experience. I am looking long and hard at the Fitness/Activity tracker that starts with the letter "G". I see a lot of trainers wearing them. There's a robust browser based UI for it.

[pwrfit]

@Husbone  - absolutely agree with you. The browser version if much friendlier than the smartphone app!

[loribrodbeck7]

I wholeheartedly agree. The app on my phone does not have any of the tools I use--only the website does. My total overall minutes of exercise (not just the zone minutes), a comparison of exercise and caloric intake week-by-week, month-by-month, etc. Easy food tracking, meals created, less-clicking, and so forth. The app is just not user friendly. Please bring back the website or make the app more like it.

[june7910]

7:21 AM

You sent

I am disappointed that the web based dashboard is no longer available. Can we please bring it back. I have had a fitbit since 2015ish, I prefer to use my computer, for example, I am using my computer now.  I was using the web based version to track food, weight, heart rate, etc. Too hard to see everything on the phone.

[JamricPhoto]

I agree 100%

[gtrace822]

I agree, without a website I will stop using my Fitbit after 11 years and switch to a more user friendly device.

Good job Google for screwing up a good product!

[SDHarrell]

Google sucks - they make a mess of everything they touch. They keep pushing everything to their android phone. Bring back the dashboard! The app is a typical google mess - no details. Can't track anything. Time to buy a garmin. F' google!!!

[cdowlatshahi]

What ARE our options? I’ll happily switch.

Basically I want exactly what Fitbit just took away.

[maryhenry]

Restore the browser-based dashboard immediately.

Moderator edit: Clarified subject

[10221804]

Please bring back the dashboard! It was the only reason I used the fitbit! I can't be entering all my food and stuff on my phone screen, it's too small and that would take forever, plus I like following the screen all day on my computer.

Moderator Edit: Clarified subject

[10221804]

I totally agree I'm all done with Fitbit without the online Dashboard. Does anyone know something similiar? Because I won't use Fitbit without online access.

[AnnaMariz]

Without the PC app, this device is useless for me!

[capitanpelusa]

This is unreal. What an absolutely terrible change. What are they thinking? The service is completely useless to me without the web dashboard. I'm sure a lot of others feel the same. 

[capitanpelusa]

This is the most brainless choice Fitbit could have made. Literally your entire community is pushing back, so you better actually listen. If not, I'm just happy I haven't yet purchased a Versa 4. I've been a customer since 2015, but I'll be moving to another company unless this is resolved.

[drgp]

Bring back the web site interface.  The app interface is not nearly as good.

[TwoWorlds]

I agree

[SunsetRunner]

I agree with all comments criticizing the decision to do away with PC based Dashboard information.  The level of workout detail available on the phone app is insufficient.  My wife and I have been using various Fitbit products for 9 years.  I will now be shopping for other devices because of this recent decision.  It's a baffling and highly disappointing decision (from a consumer/customer viewpoint).