Maintain Fitbit web dashboard going forward

[KBenjamin]

As an older user, my eyesight and hand eye coordination are poor. So, I prefer the website dashboard on my PC. That dashboard keeps directing us to the mobile app. Please assure you will continue maintaining both as I cannot rely solely on the mobile app. Please consider all of your customers when providing tools. Many thanks!

[Lang53]

Phone app is difficult to navigate with my poor eyesight and arthritic hands. The web app needs to be restored. I'm a senior and I'm tired of our needs not being considered when changes like these are made. Life is already difficult as it is.

[cliffyB]

Usual Google operating procedure. Change stuff and no sorry. Works O.K., if the stuff you use is free ( your data for advertiser for free stuff) O.K. But for those who pay a subscription , they do not care. They will do soon.

[marcphil2]

Why trash the desktop dashboard?  I, like countless others used this feature daily as part of the feedback cycle in motivating my fitness discipline.  It was a stand out feature, setting the Fitbit platform apart from its competitors. 

I used the dashboard every day, to copy and paste my sleep data into my personal documentation records, which enabled me to relate cause and effect upon my sleep in ways which were meaningful to me, and in a format of my choice.  To now manually copy the data from my phone, although not impossible, is a constant reminder of the contempt with which this business regards the need of its customers.

No doubt, I will adjust to the change, but wonder about the extraordinary lengths to which Fitbit has obviously gone to give its users a voice, to simply ignore their feedback regarding the completely unnecessary removal of a perfectly good platform feature.

The decision by Fitbit to pull the plug on the dashboard will certainly guide my purchase choice in the future.

[ladyandria]

Now that there isn't a dashboard, I can't see my steps for the week, I can't use custom meals, and I'm starting hate my fitbit! I've been a loyal customer for 10+ years, and will never buy another fitbit without the dashboard option being restored. I don't want to have to use my phone for everything!

[drgp]

I prefer the web interface over the app interface.  Bring back the web interface, it is much better.

[BecRay]

End of the line for me too and the disability support isn't very helpful. I can't operate a cell phone with my hands, and using voice input simply does not work well with the app.  When a non-disabled person as an afterthought decides to create a handicapped stall in a restroom to make it accessible, they often have no idea how a wheelchair turns, how people maneuver in and out of them, or where people need the pull bars be to maneuver in/out on their own. Often you can roll into the stall and wind up alongside the pot, can't shut the door because you can't turn your chair because the footrests hit the pot, can't reach the bars therefore can't maneuver out of the chair. You back out and go tell your dining partner you need to go home.  It's "handicap accessible" they say.  No, it's really not. In this situation, the app is not handicap accessible. Just because you can use voice access like you can roll through a wide stall door doesn't mean you can experience the app in a useful way much like not being able to navigate a restroom even though you could in fact access it.  You have access to the features...you just can't use them in a meaningful way.  The website was the handicap access for many of us.  Taking that away is the same as taking away a handicap stall in a restaurant restroom.  Shame on Google!

[wambajamba]

YOU SUCK!!! all i used was the web dashboard, now its gone, why?? YOU SUCK!!!

[xpdx]

What an innovation! Using a website on a computer to view data! I'm guessing it would take some sort of genius company to come up with an idea like that. I don't think google is up to the task. Can they even run a web server?

[Odyssey13]

actually, Fitbit does have the ability to change things - see Section 18 of the Terms of Service

[Odyssey13]

actually, Fitbit does have the ability to change things - see Section 18 of the Terms of Service

[NotInParis]

The Disability Community (and those that love being able to monitor their data) need to speak up loudly about this - not just here, but on social media, sites there they can leave reviews. Tag other accounts that would be interested.  I am looking at Garmins now.    

[NotInParis]

The Disability Community (and those that love being able to monitor their data) need to speak up loudly about this - not just here, but on social media, sites there they can leave reviews. Tag other accounts that would be interested.  I am looking at Garmins now.    

[NotInParis]

The Disability Community (and those that love being able to monitor their data) need to speak up loudly about this - not just here, but on social media, sites there they can leave reviews. Tag other accounts that would be interested.  I am looking at Garmins now.    

[NotInParis]

yes - keep the dashboard. It is a disability issue for me. 

[kbroadstock]

I use it everyday but the ap on the phone is a lot harder than the web version

[swansong1a]

Bring back the browser version! I have had a Fitbit since 2013, and as part of my daily routine I was checking my steps, sleep etc every morning on the nice big computer screen. My eyes aren't good enough to see all the tiny writing and the useless interface on the app, so I will now probably also be forced to change to a different provider. Such a shame, I have the Aria scales and everything and have been proudly Fitbit all the way until now...

[Fitbuser47]

The website displayed calories burned for 5 minute intervals wheras the app only displays if for 1 hour intervals.
The mobile app doesn't display your sleep record until several hours after waking up, wheras the website would display it right away. If you edit sleeping hours it also takes hours to display the updated sleep times on the app.

[ladyandria]

I didn't say they don't have the ability to change things; I said that it's a bad change and they should reconsider.  I'm not alone in feeling this way. I also have to ability to buy a new product and stop using fitbit altogether.

[EWH461]

Fitbit has become steadily worse in the past few years.  I've had Fitbits for over 12 years and originally it was a great product with fantastic customer support.  Now it's a so-so product with lousy customer support.  Disabling the dashboard is the final straw.  I will not be purchasing a new Fitbit once this one goes dead (which they all do eventually).  So long Fitbit.  It was nice while it lasted.

[pjtaft]

since google took over, the updates have not been productive. the web dashboard is just the latest example!!! Please stop screwing with things! my fitbit is 2 year old, and when it dies, it's definitely going to be a moment to consider the options. this system was working wonderfully. I guess i have to stop there, since there is 350 spaces.uggh

[dfits]

Their new kids watch is a joke too. It forces you into a bundled cellular plan and you can't call anyone who's not a guardian. It's restrictions nobody needed.

[dfits]

Food log still accessible (for now)

https://www.fitbit.com/foods/log#

[dfits]

Food log still accessible (for now)

https://www.fitbit.com/foods/log#

Also the API still exists so we could write a custom dashboard I guess.

[cliffyB]

Agreed.

[Godmother57]

Google Disability says they are working to restore it.

Time will tell