help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Make all heart-related data available in the cloud

Status: Reviewed By Moderator Submitted by on ‎10-22-2024 15:37
3 Comments (3 New)
Without going into a TL;DR, my MD based her decision to put me on a blood thinner with Fitbit ECGs until one day the ER's ECG finally confirmed what I was experiencing: AFib

Now though, for some users, ECGs have become impossible to download/share. See here: https://community.fitbit.com/t5/Android-App/Charge-6-won-t-download-ECG-

Cloud avail pls!
This is needed because:
I'm just at the beginning of my medical journey but Fitbit ECGs and 24 hour heart rate graphs are very useful for my doctor, they provide her with evidence that's beyond anecdotal and data that I, as a layman, couldn't begin to understand. Please make all heart-related data available in the cloud.
I'd use this: Monthly
See more ideas labeled with:
3 Comments
DaPash
Base Runner
‎10-26-2024 17:09
‎10-26-2024 17:09

I have the same issue with ecg pdf not showing in Notifications on my Charge 6 and therefore not available to download.  I have a Galaxy S24+ running Android 14. I've already tried uninstall the Fitbit app on my phone, turning Bluetooth off and back on, and restarting my Charge 6 which is on version 4.28.1

  •  
Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator
‎12-26-2024 09:32
‎12-26-2024 09:32

Hi @Flybit, and thanks for taking the time to share this product feedback about making all heart-related data available in the cloud with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

Jayes249
Recovery Runner
‎01-10-2025 22:44
‎01-10-2025 22:44

The problem for most users seems to be a hanging download of the Heart Rhythm Assessment PDF (essentially an ECG readout of the 30-second atrial fibrillation test). Older versions of the Fitbit app (4.25 and earlier) don't appear to have this problem, only occurring with version 4.26 and later. Very annoying and highly inconvenient for those who have become dependent on the feature re consultations with their relevant healthcare professionals! 

To comment, you must first accept the terms of the Idea and Feedback Submission policy.
Accept Terms and Comment