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Frankly their sleep score is a raging joke. I wear a Charge 2 and a Versa at the same time and never get the same score. We are all here just entertaining ourselves complaining - because FitBit could not care a bit about how disliked and inaccurate their "sleep score" is. Waiting to complete my research to move to another brand.
So confused by Sleep Score! Why is it scoring naps so terribly, I mean they are naps, not meant to be very long, are they? If you are going to implement a scoring system, at least think it through. Surely naps should be added on to other sleep within a 24-hour period, and an overall score given? Otherwise the score is absolutely meaningless! Why not just show average hours slept, which seems more useful?
As someone with an irregular heart beat, sleep score is meaningless to me. All my nights sleep is measured in hours only. I would like all of the summary pages to support hours slept (in addition to sleep score). Currently averages and summaries no longer support hours slept.
With sleep score, from my perspective, on dashboards a useful feature I used often was removed. Generally not a good business practice for customer satisfaction. Honestly, just informing, not threatening, cause I love my fitbit and dashboard, I am seriously considering returning to Polar for my Fitness tracking needs. Keep up the great work, and please give me options in my dashboards to show hours slept rather than sleep score.
Well, here we all are ....1,276 of continually exacerbated and frustrated over the daily new fandangled so called, "sleep score".
Fitbit has heard our requests to remove it and suggestions to offer it as an option, to no avail!!
My latest entries are sum it up as the MOST ridiculous inacurate feature:
Sunday - Slept 3 hrs. 49 min. Deep Sleep 0 Sleep Score 67/FAIR
Monday - Slept 6 hrs. 33 min. Deep Sleep 1 hr. 15 min. Sleep Score 58/POOR
So, let's see. I slept twice as much and got way over an hour of Deep Sleep, and my score is Poor, in contrast to half the sleep and NO deep sleep with a higher numerical score and a rating of Fair .... ????!!!!
I'm no mathematical or scientific genius, but there does appear to be some utter stupidity in the assessment of our sleep.
I personally give myself a 100% in finally achieving not only a decent amount of sleep, but a whopping amount of Deep Sleep
that I so desperately seek!!! And in the highest possible percentile benchmark of 16%!!!!
A response from fitbit is long overdue in this thread - now there are 1275 votes for it and 1356 comments in over 6 months - non of which are positive.
The sleep score is ridiculous and meaningless and has no consistency - bring back the average sleep time. If you insist on using the sleep score - make it an option extra.
I think you and Russells numbers are on the right track. Bur I think if you also add in how close you went to bed per your sleep schedule, you might see more correlation between higher and lower scores. At least that is what I have determined based my quick glance. Regardless . . . Fitbit certainly is not help by providing solid information how they arrive at their scores . . . And I would imagine most of us aren't even interested in the score. Clearly this is not going to get resolved until google takes over . . . in MAY????
Good insights, however with regard to the scores being based on bedtimes, my lower scores and "Poor" assessment were when I went to bed at
1:33 a.m. and got over 6 1/2 hours of sleep. My higher evaluated scores assessments of "Fair" were each when I went to bed at 7:30 a.m. and slept only 3 hours. You are probably right with regard to there being no one at the dashboard driving the Fitbit bus, as Google is taking over. Hopefully we'll all find much more user friendly and accurate devices before they sell our data.
I agree with this. The sleep score is less than useful, particularly if you sleep with a device that doesn't produce it (Charge HR). I now have a completely blank graph with almost no useful information.
I despise the sleep score. I just want to know how long I am sleeping and the time in each stage. And then a weekly time average not score average. Your score has no relation to how I feel from my sleep. Please make it optional or give us both!!
As my fitbit is wearing out and needing more frequent charges I will have to look at other options out there
Hi everybody! Thank you for your comments and feedback. Please remember that this is a feature request thread/board. This thread is to receive opinions, feedback or add information to the feature suggested/requested.
If you are having issues, questions or inquiries about any function, please open a thread on the dedicated board in the help forums, so that our team can have a better look and provide the necessary attention to the situation in question.
Juan, I know you're just doing your job, but you should really be passing on the word that your job has become pretty much impossible. The problem is the lack of a feature, or rather, the implementation of a feature that strips away useful features that were there before. Posting in the help forums gets us redirected here, where execs can safely ignore us and pretend everything is fine. It's not fine. I lost my Fitbit for a week and didn't even think of replacing it with another Fitbit if I didn't find it. Other people here are saying the same--this will be the last Fitbit they ever buy. Fitbit's decision to implement this sleep score was gross on all fronts. Users can't see what impacted the score without paying more money to a company that they already bought a $300 device from. Information which is one sidestep or legal classification change away from being privileged health information. It's pretty scummy.
Look, I've had multiple sleep studies. I know I have what's called a high arousal index--I wake up a lot. When my doctor discussed that with me, he gave me options about what being rested would look like to me. Did I want to decrease the arousal index, or did I want a wake promoting agent to keep me awake anyway? I told him I just wanted to be alert. So that sleep I'm getting that Fitbit scores at an 88 or so? That's 100 to me. It's enough sleep that the wake promoting agent can do its job.
What I'm saying here is that I paid a doctor a hell of a lot more than the cost of a Fitbit to find why my sleep was bad, and he said this is fine if I can stay awake and then gave me the tools to do so. So exactly what right does Fitbit have to tell me my sleep isn't good enough if my doctor says it is? Especially when Fitbit won't even tell me what data it used to come to that conclusion.
To Sardonisms - WOW!! That is quite a story. I hope this helps Fitbit understand a lot of people aren’t a pretty heavy stuff sorting out sleep in there silly algorithmic score does nothing to help.
So Juan, what is the actual purpose of feature suggestions forum when no one from fitbit ever makes any attempt at a response ? I have not seen one post in this thread that actually thinks this sleep score that was imposed on us is a good idea. You might as well completely remove this entire section of the forum - it serves no purpose and it is completely ignored by everyone at fitbit.
I really dont find sleep score useful at all and I find it very frustrating that the option for average sleep time is no longer available. I literally purchased the fit bit to help with my sleep patterns, now I have to do the calculations myself and am just annoyed everytime I see how I have failed with a horrible sleep score yet again.
Kiramac, If you’re using the app, at least on my iPhone X, you can see the average by swiping left three times when you’re looking at the initial sleep data screen (what you see after clicking the sleep icon on home screen) then using the expand image (double-ended arrow) icon ... a PIA it’s true, but the data is there.
Another way: click “community” icon at bottom of home screen, then “What are you up to” at very top of next screen, then The “sleep”icon
Please give me the option to see my sleep time again! I do a slow boil every time I see the sleep score since it is meaningless. I know I can dig to get the time, but it's so much more useful to see the week's bar graph with time as the dependent variable.
How can I get a good sleep score with only 12 minutes of deep sleep? The algorithm just doesn't seem to make sense.
RWF the instructions to the view on the community link is just what they took away from us and what I would like back as the primary view. Thank you very much for sharing! FitBit bring this view back ->
click “community” icon at bottom of home screen, then “What are you up to” at very top of next screen, then The “sleep”icon
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