Manual Water Lock setting for Fitbit Sense series

It would be very useful to make the manual Water Lock setting available on Fitbit Sense. I understand it's already available on Inspire 2.

 

Moderator Edit: Clarified subject

16 Comments
Status changed to: Reviewed By Moderator
YojanaFitbit
Moderator Alum
Moderator Alum

Hi @jlama, and thanks for taking the time to share this suggestion about adding manual "Water Lock" settings for Fitbit Sense. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

jlama
First Steps

Thanks @YojanaFitbit 

 

As I mentioned in the New Feature Suggestion form, my request is based on https://community.fitbit.com/t5/Feature-Suggestions/Lock-screen-for-quot-Wet-mode-quot/idi-p/2894987 which was resolved by adding an automatic Water Lock mode whenever you start a swim activity on Versa 3 and Sense.

 

I don't think this solution covers other use cases pointed out by other users though, like rain or shower. For example, every time I have a shower wearing my Fitbit Sense the water activates the screen and it usually changes settings or starts activities. I would like to have a way to enable the Water Lock mode manually, like I understand can be done on the Inspire 2.

 

Of course if this could be detected and the watch just didn't respond to water that would be even better but I understand that can be harder to achieve.

LiseLauwe
First Steps

Hi,

 

indeed, I think a water lock would be very useful when taking a shower, etc... I have the Fitbit Versa 3, but I don't see myself starting a swimming exercise every time I'm taking a shower.

In addition, a manual screen lock would be the best solution in my opinion.

LaceyAnne315
Jogger

Agreed! I stepped in the shower and my Sense completely freaked out and restarted on its own. I'm afraid of what it'll do when I go swimming this summer. 

SunsetRunner
Not applicable

The swim mode is not very practical. I wear my sense while I'm in my pool, not actually swimming.  I put it in swim mode and then have to go into the app to delete the session. It's ridiculous - my Inspire 2 worked perfectly.  You would think the Sense, which was more than twice the price, would be superior.  There really needs to be a manual water lock feature. 

Scottycool64
Jogger

I +1 this absolutely, im planning on swimming this summer and am hoping to get this by then

 

Mavii
Jogger

Without a "water lock", the Versa 3 is worthless when wearing boxing gloves. I assume it is the same for the sense.

Darth_Vendar
First Steps

I agree. I just got my sense and even though websites state there is a way to activate manual water lock it seems that feature does not exist. please add it.

Kitty6
Recovery Runner

Please Please Please... add the lock to the Versa 3 too. You can't do boxing, wear a heavy sleeve, shower (!) without it turning on or adjusting settings. I updated my watch thinking this was a given it would exist in such a new version. Extremely disappointed. You will lose faithful customers over this.

Mavii
Jogger
I also upgraded. I went from a Versa 2 to a Versa 3 thinking that such a basic feature would be included. I was very disappointed. The Versa 3 is useless for boxing and CrossFit. These are my two forms of exercise. I am very disappointed. I've used fitbit trackers for over 10 years. I'm not sure my next watch will be a fitbit. There are lots of good alternatives these days.
Beckbg
Stepping Up

Please, please, please enable a manual water lock separate from swimming. I do a lot of walking and other exercise in the pool that is NOT swimming, and I deserve to get those steps.

 

As importantly, it drains my battery! This is such an obvious feature. Please enable the screen lock independently.

rianamit
Jogger

Fitbit, this should be a standard feature, especially for your flagship devices. This comes as standard even for the kids Ace 3 device. Why can't it be made available for all your devices with an update?

Marty2019
Jogger

I’ve just upgraded to a Sense 2 from a Versa 2. Right now I want my old one back. Every time I shower it starts and activity and changes settings. It’s also far harder to use. 

Mavii
Jogger
The button on the VERSA 3 is ridiculous sensitive. The fact that there is no way to lock the watch so that water, a sweaty wrist, etc. can't activate the button is crazy! When weightlifting or boxing, my bent wrist or damp gloves stop my activity tracking about half the time because there is no way to lock the watch. This is the last fitbit I will own unless they fix this problem.
Diug85
First Steps

I agree. It’s ridiculous that lower tier and old models are better. It’s sad how fitbit quality has degraded so much since it was acquired.
Hopefully you can implement the water lock soon to the sense series.  

Luismg2008
First Steps

As a software developer myself, this should be a standard feature on all fitbit watches. C'mon guys. This should be embarrassing. Don't you even test your watches in the water and see them go crazy?!? This is very upsetting.

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