More clock/watch faces for the Charge 3!

[MrPuma]

So, the Charge 3 is out and there is a huge let down:

There are only 5 clock/watch faces:

Come on Fitbit...at least include all the Charge 2 watch faces too. We all loved the Charge 2 watch face with the time, date and the highlighted feature (steps/heart rate etc.)

Whats missing:

- Faces with the actual DATE and DAY

- Faces with a DIGITAL SECONDS TIMER

Or to say it again, just include the Charge 2 watch faces. Thanks in advance.

[SunsetRunner]

@Fish23, it certainly won't be retrofitted.  They'd rather sell you a new device.

It's unfortunate, but I don't expect them to fix anything else with the Charge 3, that includes ever supporting the SpO2 sensor.  Oh well.

[cat16_cat]

Would like a digital clock face that showed the seconds - currently using Charge 2 Retro and like it the best but NEED second on it.  

[TedL]

One comment — I’m assuming anyone who needs seconds would also need the
display to be visible a lot longer. Fitbit might not want to do that,
because it would shorten battery charge life.
--
Sent from Gmail Mobile

[Turbo46]

Display time should be configurable, perhaps an option to turn it off with a second tap. The user would have to accept a shorter battery life in return. Is there anything Fitbit might want to do for the Charge 3?

Bill

[SunsetRunner]

Totally agree, so they have been working on that and Charge 3 put in the too hard basket! Pathetic!

[SunsetRunner]

North GA where did you find out that info?  Kinda has one thinking where else to go.  I like my Charge 2 except for the fact it lights up when you turn over in bed and it’s blinding you.  Just want to be able to swim with a fitness tracker

[SunsetRunner]

@SunsetRunner

Look at any Tech company with declining sales and tighter margins.  They don't make money updating Old products.  They have to convince you to buy the 'next one'.  "Yea, that'll be good, we promise".

I wish they didn't bother with Notifications and SmartWach crap.  I want a waterproof fitness tracker with insane battery life.  Not a smartwatch.  Otherwise I'd get an AppleWatch series 3 which is only $250 right now on Amazon.

FitBit is confused and floundering.  Trying to go head to head with Apple and Samsung is a losing battle.  They should stick to an awesome Fitness Tracker, but their senior management staff is a bunch of **ahem**s.

[MLBinVA]

Agree but the problem with that logic is if you don't take care of the existing customers the odds of selling new products to them is pretty much nill.  I bought the Charge 3 because I really liked the Charge 2 and thought it would be an improvement to what was a great device but I was completely disappointed in it and have gone back to my Charge 2.  At this point because of how they're approaching support for the existing products I'm looking at other options and would not recommend anyone I know buy a new product from Fitbit so it's a downward spiral.  If they provided what should be simple fixes to the Charge 3, just the ability to select what apps we want to see and configure the order we want to see them in, and maybe do something to fix the algorithms for counting stairs (just use the one from Charge 2) I'd be very happy and promote the product to friends and family, (the stairs thing is more of a nuisance than a hard issue for me).  None of those things should be tough to accomplish since it should end up needing less space and processing power on the device since most people would be eliminating apps rather than trying to get more which in turn would increase battery life even further.  It's just crazy to me they would release and then not support a new model that had less functionality then the previous version. 

[SunsetRunner]

@MLBinVA   

I agree, but it's not crazy when you realize they are losing money, and probably having a hard time retaining talent.  With only so much money to go around, you can't spend it on support, you gotta shoot for new products and hope you have another home run.

[loris61]

Totally agree!  Please add the Charge 2 faces to Charge 3. Like most people my age, my eyesight is not what it used to be. I can read the Charge 2 display showing date, time, steps and heartbeat. There is no equivalent Charge 3 display that is readable for me. Very disappointed. As a result, I continue to use my old Charge 2 with its cracked display. My Charge 3 sits on the shelf!

[DLG615]

I agree whole-heartedly with MANY suggestions to add more user friendly faces for the Fitbit Charge 3.  It's been almost 6 months since the original post and no new clock faces yet!

In particular, I would like EASY TO READ (large, bold font like Fitbit Charge 2) : 

   Time

   DAY of WEEK

   Date 

   Steps

   Heart rate (lowest priority, if it fits with all of the above in easy to read format)

I also find that my Fitbit almost never shows the face automatically when turning my wrist.  It would be much better if I didn't have to almost always touch the side to activate the display.

Thank you.

[VRake]

It's been more than 6 months and everyone requesting to add one clock which is having steps,clock,heart rate,date. But they're unable to add. 

It looks they left choice to us such that either continue or return it.

---

@MrPuma wrote:

So, the Charge 3 is out and there is a huge let down:

There are only 5 clock/watch faces:

Come on Fitbit...at least include all the Charge 2 watch faces too. We all loved the Charge 2 watch face with the time, date and the highlighted feature (steps/heart rate etc.)

Whats missing:

- Faces with the actual DATE and DAY

- Faces with a DIGITAL SECONDS TIMER

Or to say it again, just include the Charge 2 watch faces. Thanks in advance.

---

---

@MrPuma wrote:

So, the Charge 3 is out and there is a huge let down:

There are only 5 clock/watch faces:

Come on Fitbit...at least include all the Charge 2 watch faces too. We all loved the Charge 2 watch face with the time, date and the highlighted feature (steps/heart rate etc.)

Whats missing:

- Faces with the actual DATE and DAY

- Faces with a DIGITAL SECONDS TIMER

Or to say it again, just include the Charge 2 watch faces. Thanks in advance.

---

[VRake]

It looks they don't have right team to make clock, very bad. 

Also, they're not responding on people comments.

---

@MrPuma wrote:

So, the Charge 3 is out and there is a huge let down:

There are only 5 clock/watch faces:

Come on Fitbit...at least include all the Charge 2 watch faces too. We all loved the Charge 2 watch face with the time, date and the highlighted feature (steps/heart rate etc.)

Whats missing:

- Faces with the actual DATE and DAY

- Faces with a DIGITAL SECONDS TIMER

Or to say it again, just include the Charge 2 watch faces. Thanks in advance.

---

---

@MrPuma wrote:

So, the Charge 3 is out and there is a huge let down:

There are only 5 clock/watch faces:

Come on Fitbit...at least include all the Charge 2 watch faces too. We all loved the Charge 2 watch face with the time, date and the highlighted feature (steps/heart rate etc.)

Whats missing:

- Faces with the actual DATE and DAY

- Faces with a DIGITAL SECONDS TIMER

Or to say it again, just include the Charge 2 watch faces. Thanks in advance.

---

comments. 

[toolworker]

There's only one face with the day of the week, and it doesn't show stats. Please - Month, day, day of week and a stat.

[dean_russlee]

If you notice, Fitbit is trying to limit the data to only 3. Time, Heart Rate and Steps for example. And there are trying to be minimalist and simple as possible since the screen is so small, we appreciate that.

However, the user wants more data on the clock face including me. Here are some of the possibilities that Fitbit could consider. Below I only design and focus on 4 data which include Time, Heart Rate, Date, and Steps. If any of you have more suggestions would be great.

Fitbit please hear us out. There are thousand of votes on this particular post. Appreciate your consideration.

[Suv]

I have been waiting since August 2018 for a positive update from Fitbit. After so many months, I grew tired and have decided to switch to garmin fenix 5s. Bye bye Fitbit, the past 3 years was great. 

[dean_russlee]

Sorry, my latest comment photo link didn't work. Here is the sample

[kimvalencia05]

This is my first Fitness/Smart Watch and I hate to admit it but I have chosen the wrong provider... If only I can return my Charge 3 to the store, I would return it and invest to a galaxy Watch instead.

Sad to say, Fitbit doesn't care about its customers' feedback.

Don't get surprised if I will be rating all your products to the lowest score as possible...

[Joe002]

cat16_cat - not perfect, but Punctual does have digital seconds.

[bex3]

There should be a clock face that shows the Date, Time, Steps AND Heart Rate.  

[phatlad]

What a plate of hot garbage the clockfaces are on the 3. My 2 bit the dust and I can't buy a 2 anywhere now so I went with the 3. I'm going to return this unintuitive, ugly piece of **ahem**.

[Pradeep1960]

I’m surprised that telling the truth didn’t get your comments considered inflammatory and didn’t get rejected. I agree with you whole heartedly. Good luck

Thank You

[NewtonBurger]

We really need easy access to the hourly step goals. It requires several steps to get to it now. My work day revolves around that and having just upgraded from the HR2, I find myself gritting my teeth every time I have to go searching around for data that was in my face by default on the HR2

[Steelers6X]

I'm guessing they really don't care about this topic and/or the customer's feedback they've been getting...  there are 62 pages of responses to this topic and they still have not addressed the issue... hmmmm....

[leesalei]

really really hate the new charge 3 faces and don’t understand why the charge 2 faces are no longer an option. that’s great they made new ones but log time users shouldn’t be forced to change something they got accustomed to looking at multiple times a day!! that completely screws with daily habits and activities!!