help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

More options to sync with computers instead using phones

Status: Not currently planned Submitted by on ‎11-24-2020 14:57
2 Comments (2 New)
I've bought 2 Flex, 2 Charges in 6 years. I've not used Fitbit in over a year. I stopped when - without prior warning - my phone GPS had to be on full time & my computer would no longer give me the overview of the data my Fitbit collected, I'm a senior citizen. This forum seems to be the only way to say you've lost me as a customer. Pity.
This is needed because:
Full time GPS on my Android means my phone runs hot & burns thru its battery charge in less than a day. Not being able to access the data in a computer program as opposed to a phone app means I don't have access at all. Phone-use sets off my carpal tunnel & the screen is not large enough for easy reading. There are better "only a timepiece"s.
I'd use this: Daily
See more ideas labeled with:
2 Comments
Status changed to: Not currently planned
YojanaFitbit
Moderator Alum
Moderator Alum
‎11-25-2020 22:58
‎11-25-2020 22:58

Hi everyone, and thanks so much for sharing this suggestion! While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.

ColoGirl2
First Steps
‎03-08-2022 15:46
‎03-08-2022 15:46

Why bother having an app for the computer if it doesn't offer the same functionality as the phone app?

To comment, you must first accept the terms of the Idea and Feedback Submission policy.
Accept Terms and Comment