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I was contemplating upgrading my fitbit charge 2 to either the charge 3 or even the ionic but I was wanting a watch that offered contact less pay. To buy a watch that has this capacity yet not offer the big UK banks barring one (santander) and random ones we've never heard of seems ridiculous. Need to add natwest, loyds, etc but as this can be tedious to contact and add every bank seperately the option to use PayPal could allow us to use this feature while direct contact to banks is being made. I'll hold off buying untill the issue is commented on by fitbit since this has been ongoing for a year 🤷:female_sign:
All that would be needed is for PayPal to contact Fitbit and get there Mastercard setup. Then if the user has a PayPal issued credit card, they would be good to go.
It would be best to contact both parties I'd having your bank added is your desire.
As i mentioned before.. none of the cares enough for their customer. Natwest does not at all. If i am correct, they do not even allow samsung pay. They have google pay but not samsung's own software.I am pretty sure samsung is bigger than Fitbit and they would hv contacted natwest. But what do we know!!Sent from my Samsung Galaxy smartphone.
Please add Natwest to fitbit Pay - I knew I should have checked compatible banks before I purchased but I thought that at least 1 of the 3 cards I use (Lloyds, Natwest and Virgin Mastercard) would be compatible! Thankfully I actually paid less than the Standard Charge 3 for my Charge 3 SE because I managed to get it in the sale, but given the fact I can't use Fitbit Pay, I may as well have got the standard Charge 3! Essentially, the only "special" thing that I got which I can actually use is an extra sport strap which I could have bought online for £5!
All major banks supported, what a joke. Maybe if your in US but only one UK bank is a total joke. That with the daily issue I have with syncing I am thinking about returning it.
we may as well close this thread down as it is quite apparent that Fitbit don’t give a **ahem** about their UK customers and their views and needs. I started this thread thinking and hoping that Fitbit read and took on board the suggestions of their customers. It’s clear that they don’t monitor this site. So we may as we’ll forget any possibility of getting this simple option on our smart watches. No chance.
Yes I've read the above, Fitbit can not simply enable, but like Apple Pay, Samsung Pay, and Garmin Pay, each bank needs to be individually setup between each bank. There is a step that the bank needs to do and a step that Fitbit needs to do.
So yes in the same way that both Apple and Garmin encourage there users to contact their bank. I'm letting you know that either side will be able to start the ball rolling by contacting the other side. Fitbit cannot add a bank unless the bank wants to be added. And the bank can not add Fitbit without Fitbit setting up something.
so the point is moot. Whether Fitbit has approached the bank or the bank needs to do something or us poor users have to do something, the stars will align and miraculously we will have Fitbit pay enabled as a function (as rigorously advertised) and we’ll live happily ever after.
But in reality, it’s up to Fitbit to resolve. And they have not even made a comment to this thread around what the real issue is.
Have you ever seen a post on this board from a developer?
The point is, neither party can add Fitbit pay without the cooperation of the other party.
Even Apple, Gatmin, and Samsung pay have a limited number of banks that they work with. All three ask their users to contact their bank. Their must be a reason the three main systems agree on how a user should approach having a bank added.
Unfortunately we do not know what is required but we do know that all 4 systems work about the same way.
User taps watch against reader, bank gets contacted, bank contacts Fitbit, Fitbit says go/no go. Transaction then gets approved or declined by bank.. Both Fitbit and the bank need to approve the transaction before it will go through.
Rich - so I’m in wild agreement. Except it doesn’t need a developer to comment as the tools and software clearly work already. There just needs a bit of effort from Fitbit to enable their tools to work in the UK. Else it’s a redundant feature that shouldn’t be advertised in the UK.
perhaps it’s a data sovereignty issues that hasn’t been resolved due to GDPR but at least let us know and what the roadmap is.
Fitbit pay does work in the UK and on the TfL. We have 6 banks in the UK that have been set up. I'm not sure if they reached out to Fitbit or Fitbit reached out to them.
This a massive omission and agree this is false advertising! I'm leaving 1 star ratings on every site I can find. Bit happy to change back once NatWest is added. Seeing that this post has been open for a year and NatWest is one of the top 4 UK bank I'd suggest every other user does this. My guess it that by the 10th or so 1 star review we might see some action. At the very least it will be interesting to see what number it does take ??
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