Provide option to turn off tracker Charge 6

To prevent any unwanted damage to the battery of the Charge 6: provide an option to turn off the Charge 6 e.g. via menu option or key (combination).
14 Comments
Status changed to: Reviewed By Moderator
LizzyFitbit
Premium User
Fitbit Moderator
Fitbit Moderator

Hi @HT262, and thanks for taking the time to share this product feedback about having the option to turn off your Charge 6 with us. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this product feedback receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides what product feedback is developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

STS07
Jogger

Another reason for turning off the Charge 6 is that whenever I fly on a commercial airline, the tracker gets thoroughly confused.  On a recent mid-day flight from Las Vegas to San Francisco (same time zone), the app reported 11,000+ steps and 0 hours of more than 250 steps.  Similar thing happened on the return flight, except both step count and hours of > 250 steps were both zero.  Scrolling through the display on the Charge 6 showed the same numbers.  I would gladly sacrifice RHR and sleep metrics to keep the activity metrics accurate.  

HT262
Jogger

Thanks STS07!

Please do not forget to vote 🙂.

Predz
First Steps

There are definitely times when you have to leave your tracker behind, and everyone is aware that letting a lithium battery completely drain is terrible for it's longevity. Please help us keep our trackers for longer and reduce e-waste, thanks!

SvenT
First Steps

I just drove 2 days on a motorcycle, barely walked anything, but each day I get +12000 steps. So all data in the app comes in wrong. An option to turn off or don't track seems basic and nessecary

SvenT
First Steps

Also it keeps tracking even if the watch is in the backpack, so that doesn't help either

Len_cash
First Steps

I would like the option to turn off my charge 6 as I ride motorcycles and even off my wrist the vibration causes the tracker to rack up steps and running down the battery.  It is not keeping accurate data.

MisiaWindisz
First Steps

There are times I know the data will be inaccurate and an option to turn my Charge 6 off would prove a much simpler option than creating other options such as menu options or logic for each and every other condition in what I'm sure is minimal processing and storage space. Part of why I love the Charge so much is that it is simple enough to infrequently need to be charged.

Which leads to the second point--when I travel for just a little longer than the battery can handle, I would like the option to turn my Charge 6 off on days when I'll leave it in the hotel room anyway and perhaps not need to pack the power cable.

steffenfit
Recovery Runner

I have to use another Bluetooth device daily, for a short time. This is impossible as long as my charge6 is conected. So give a chance to turn off my charge6.

On the charge6 where i can restart, add turn off option.

Romain_
First Steps

This is really surprising (and disappointing) that a basic feature such as turn off is not available on this device... 

I'm wearing that band only for my workout session and I want to have the ability to turn it off when I'm not wearing it. This is in my opinion a terrible product choice, as there are many use-cases that justify a turn-off option. 

Battery could not be changed on such form factor, meaning that when it's dead, you just have to throw the all thing, leading to e-waste disaster.

I really hope the dev team will soon adress this topic via a firmware update

duckylegs
First Steps

I've forgotten to bring my charger and I'll be away for several days on a boat.  I wanted to turn it off to save the battery and was amazed to find i could not. Now it will go flat and won't be able to be used till I get back home.  Surely this is an easy update to the firmware?

AndiHoffi
First Steps

I did just return the device to Amazon due to this feature being missing.

Without it, it is just not possible to put this device away for a few months without risking damage. This is not acceptable IMO.

steffenfit
Recovery Runner

@AndiHoffiturning off your device for months, stresses your battery the same way as switching off for months. To keep your battery healthy, it must be charged and discharged regulary.

AndiHoffi
First Steps

Lithium-ion batteries are best stored at 40 to 60 % charge. Storing them at full load is not too bad either. The worst you could do, is a deep discharge. And a good way to achieve that, is to deplete it and then put it away.

And since the Charge 6 cannot be turned off, the latter one is the only way you can put it way for a few months.

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