See previous days' data across all tiles in mobile app

[BobTheCat]

I like the layout of the new IOS app.  I wish that when I switch days to look at previous days' data that I could have ALL the tiles still change to the previous day's information.  Right now with the updated app only the daily goals change to the previous day's data and the calories in and calories out stay with today's current information.  This is not helpful to me if I am trying to quickly see how I did yesterday which I definitely do sometimes.

Moderator edit: Updated title for clarity and labels. 

[larryg13]

Why is this so difficult for Fitbit to understand? It should be a no-brained, especially given the number of people complaint about it!

Maybe it’s time to move on to a company that actually cares about what it’s users want....

[SunsetRunner]

In the past when you go access the app and scroll back to check steps from previous days, the sleep time report would also change. It no longer does.  It only displays the current sleep results.  If you access the sleep detail, you can see sleep patterns from previous days but it used to display it on the main screen as well.  If you scrolled back through days to see steps, the total hours and minutes of sleep would also change. It’s cosmetic I know but nice to see the comparison of sleep at a glance like the steps

[Rich_Laue]

Delete . 

[SunsetRunner]

Sorry and thanks.  Have edited the label

[12Yanv]

Go oi hate this new ipdate

[12Yanv]

I thought my Fitbit was broken. Why did you change and not tell us 

not a happy Fitbit user

[Mikela123]

I also thought my Fitbit was broken when I reported this issue in early Summer 2017. I’ve seen many many comments from others since that time.  Each customer asking Fitbit developers to please update this and change back to the way it used to be.    Why would the design team think that users “wouldn’t” want to see their daily tile information?  So very odd. But what’s MORE odd to me is that this is STILL being discussed after so long and I’ve never once seen any type of response from Fitbit on this thread.   I’ve been a very loyal customer for many years and find this very disturbing. 

[12Yanv]

Me too put it back to where it was

[Willow2017]

i thought mine had broke yesterday. contacted fitbit and told this was the app design! and they sent me a link to this thread saying i could find all the information here! so i come here to find they sent me a thread of everyone complaining about this ‘new’ design.

FITBIT are you STUPID? people do not like this.

to be quite frank i find the customer service of this business to be very disappointing 0 OUT OF 10. 

i shal be telling everyone i know not to purchase these products 

[12Yanv]

Agree 

[catrionabalfour]

I agree - I was totally confused today when I was looking at today's sleep total and then scrolling through previous days and seeing the sleep value remain the same. I understand that this is by design, but I think it is completely unintuitive. I would like to only see data that relates to the day I'm choosing to look at. Hopefully this will be changed, but if it won't be, I think that the bottom section needs to be clearly separated from the top section, and labeled appropriately (relates to current day's stats), since right now the only date label is at the top of the dashboard, which is giving everyone the understandable impression that all of the data on the page relates to the date labeled at the top.

[Maverick23]

The problem with this suggestion is, then you have to add it up for yourself...
I log my own sleep, and the app doesn't add up the daily totals - so I'm constantly having to figure it out. I can do this, of course - but it's ridiculous that I have to.

Fix it. Make the database calls to refresh the data appropriately as the user scrolls through history. Period.

[SLC323]

The sleep tile used to adjust before the latest iOS updates. Please fix the dashboard display for all tiles when viewing previous days. 

[Karengethins]

This feature is driving me crazy. Completely useless function if it doesn’t show previous days stats when you scroll through. Not sure if it’s a bug or it’s been fine intentionally but please change it. I add water for today and it shows in yesterday - how’s that useful?!?!

[Shenagh]

I am a new user to Charge 2. I viewed my sleep metrics and was amazed to see that they were exactly the same for each day when I swiped through the days.  I understand that this is how the design is expected to work but from a user perspective, it would be far better to see accurate metrics on the dashboard vs. having to click on the tile and check each day. It seems odd that the other metrics update per day but sleep does not. Please consider this enhancement as it is definitely a negative for me.

[Rich_Laue]

The lower tiles do not switch days like the top tiles. 

Add your vote to this request

[TinaJoh]

I want to be able to see the stats right away of the day I´m on, it gets very confusing when the step stats changes but the sleep stats (and so on) doesn´t when I go backwards...

[Tanith2017]

I can't believe its been a year and a half since this issue was raised and still nothing has been done.

The current dashboard makes absolutely no sense from a users point of view. Why would I want to see my current stats when I'm scrolling back to previous stats?

Please Fitbit if you are not going to change this intended feature, can you at least try to give us a logical explanation as to why you think this is the best way to do things. Perhaps we are all missing something and need to be enlightened?

BTW the old dashboard was innumerably better in everyway. It was a sad day yesterday after taking break from my tracker, to find that this new dashboard has been forced upon us.

[Cindy_R]

It kinda amazes me that this is rearing up again. If I were the app programmers this issue staying around would show that they are missing something. As an old school systems analyst I'm astonished that things haven't changed since I started in the 90s. (e.g., programmers know best.)

[dja77]

Fitbit sent me a survey today to ask about my user experience, so I gave low marks on the parts that applied to this ongoing problem, and included a link to this thread in the comments. Encourage others to do the same!

[zwickerp]

I did too!

Sent from my iPhone XIV

[12Yanv]

This has been going on for months. When are you going to listen to your customers 

[Rich_Laue]

@Tanith2017 are you ref feeding to the last dashboard that had as many complaints until this one was released, then they loved the old one, or the dashboard before that which I found completely useless. 

Not sure which is being referred to with only having a two day old account. 

[Tanith2017]

@Rich_Laue I got my surge back in February 2016, but as stated in my last post took a break from it due to health issues. Now I'm able to resume my quest for fitness, I treated myself to the Ionic and decided to open a new account so I wouldn't have the reminders of my poor health that my old account showed. The surge plotted my decline in health quite nicely and frankly its something I would rather forget. So I'm talking about the dashboard from early 2016. It was about the time when my health started to decline that you could choose between the old or new dashboard. I tried it back then for a week and then went straight back to the old one.

Sadly I must say it seems Fitbit has gone down hill a bit since those days, not only with this dashboard lark I'm not impressed with the Ionic either, so far its been three days and,

The Ionic syncs once fully and then requires a reboot to sync again. I have tried it on an Ipad, an android tablet and an android phone. All have been the same. I'm trying today with another android phone and so far its holding up, so it looks like a software compatibility problem. Its like it wasn't tested with a wide variety of devices. 

I can't transfer music to it, just sits there saying estimated transfer time less then a minute. Haven't put much time into solving this yet as the syncing issues are more important.

I can't download any apps to it, I just get a progress bar sliding left to right when I try. I can't even seem to stop the download, the app asks me if I want to but nothing happens when I say yes.

I'm beginning to wish I had stuck with the Surge. I never had any issue with that.

[Cindy_R]

I got my Flex in 2015. The dashboard was in a list like format. Not pretty, but legible and efficient, [mostly] all your chosen data could be seen on one screen. In early 2016, app developers decided tiles were de rigueur, and introduced the new dashboard. Prettier, but less useful, in my opinion. Along with that, the sleep tile did not change when scrolling through dates. It did change in the list format. I figured it was an oversight. But no. Apparently, the app developers don't think anyone wants to do that. If there are other tiles that don't update, I don't use them. If there is a method to the madness I still haven't figured it out.

They can keep the tiles, but update ALL data when scrolling back. If there is a reason to not do this with certain data, explain. If I had a choice I would use the utilitarian format any day.