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Stop Charge 4 GPS connection notifications

Status: Reviewed By Moderator Submitted by on ‎03-22-2021 17:06
2 Comments (2 New)
I am suffering from the problem of the GPS in the charge 4 dropping out. The issue I have is not the GPS dropout but how the charge deals with this by stopping the tracking of the exercise. It should be trying to reacquire the GPS signal not distracting me with warning messages.
This is needed because:
The current configuration were the Charge 4 creates a error message and stops tracking when it loose GPS signal is dangerous for a bike rider. If a bike rider crashed and was injured because of the stupid distracting way the charge 4 deals with GPFS signal loss I suggest that Fitbit could be libel for damages incurred by the cyclist.
I'd use this: Daily
See more ideas labeled with:
2 Comments
Status changed to: Reviewed By Moderator
YojanaFitbit
Moderator Alum
Moderator Alum
‎03-23-2021 13:43
‎03-23-2021 13:43

Hi @R0bl, and thanks for taking the time to share this suggestion about stopping Charge 4 GPS connection notifications when it loses GPS signal. We rely on feedback like yours to help us develop products and features that we know our community wants to see. If this suggestion receives votes from other customers and gains popularity, it will be shared internally with various teams at Fitbit. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

Watch this space for status updates. In the meantime, try visiting Health & Wellness to talk with other members about all things health and fitness.

MarkG1234
Recovery Runner
‎07-08-2021 04:53
‎07-08-2021 04:53

I had this issue on a ten mile walk and the GPS disconnected at three miles and i didn't realise it would not try and reconnect.  The fitbit should try to reacquire GPS every say 5 minutes whilst in the "exercise" mode so that the whole walk is mapped, or have an option on the screen to try and reconnect.


The alternative seems to be to either keep the exercise going without the map, or start a new exercise which then looks like two exercises (a 3 mile and a 7 mile walk).   I guess another option might be to be able to combine two exercises.  So on the dashboard, click and combine exercise 1 and exercise 2 to make one long exercise.  

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