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Support Chinese and other Asian Languages in English Interface

Status: Under Consideration Submitted by on ‎12-11-2016 22:48
50 Comments (50 New)

The charge 2 is able to display SMS contact name and detail information. However, when the name or content has Chinese or other non ASCII language, it failed to display anything.

 

Now, we have to choose to China or Taiwan location in order to see the "Simplifed Chinese" (I am very sorry it even can't support Traditional Chinese). However, this change will change the whole interface into Simplified Chinese. 

 

Could you pleasee support Chinese and other Asian languages in English interface, too?

 

In short, please support UTF-8.

 

Moderator Edit: Added Labels/Title for Clarity

See more ideas labeled with:
50 Comments
Status changed to: Reviewed By Moderator
MarcelBK
Premium User
Moderator Alum
Moderator Alum
‎03-09-2018 05:07
‎03-09-2018 05:07

Good idea, thanks for taking the time to share it with us. 

vantech
Jogger
‎03-13-2018 02:38
‎03-13-2018 02:38

I wonder how many customers are you losing and have already lost due to 1-5 days fix for one developer... Really this is a big disappointment here!

eYacht
First Steps
‎05-01-2018 16:39
‎05-01-2018 16:39

Now is 2018 not 1995 that we still have to ask developer to use unicode instead of ascii. Even my pebble can read Thai, why fitbit can't?

 

China is very huge market  but you still not support Chinese. What is your strategy for your company?

 

If the company sit still, wait for the vote in this forum you will never understand global customer insight. many people just ignore product if they cant read it. Every other smart watch in the world can read unicode except Fitbit.

 

I think it's not very hard to add unicode support to your os. It just vision of Fitbit to be global company or not.

kill0505
Powerwalker
‎06-25-2018 01:07
‎06-25-2018 01:07

Please support Notifications for text messages and other applications in Vietnamese. 

Lii
First Steps
‎07-03-2018 06:31
‎07-03-2018 06:31

Hello there, I'vejust buy Fitbit versa. overall is qiute good but its cannot read notification in Thai. What's really disturb me.

I need support in Thai notification 

,Sincerly

@zjnow wrote:

The charge 2 is able to display SMS contact name and detail information. However, when the name or content has Chinese or other non ASCII language, it failed to display anything.

 

Now, we have to choose to China or Taiwan location in order to see the "Simplifed Chinese" (I am very sorry it even can't support Traditional Chinese). However, this change will change the whole interface into Simplified Chinese. 

 

Could you pleasee support Chinese and other Asian languages in English interface, too?

 

In short, please support UTF-8.

 

Moderator Edit: Added Labels/Title for Clarity

 

Patinya
First Steps
‎07-26-2018 07:34
‎07-26-2018 07:34

Language is not supported. I do not understand. I do not want to use it.

Patinya
First Steps
‎07-26-2018 07:39
‎07-26-2018 07:39

It takes a long time to display the time automatically.

Vanna.C
Jogger
‎08-09-2018 18:26
‎08-09-2018 18:26

You sell product in Thailand with official distributor but you not support Thai language and look like don't want to improve, this post since 2016 it too long.  

tenyliu
First Steps
‎09-04-2018 22:08
‎09-04-2018 22:08

Stupid Fitbit , can't support chinese , can't support the other apps notification . the other band (Mi) can do that . and only HKD$220. 

 

 

Junie99
Jogger
‎10-04-2018 04:05
‎10-04-2018 04:05

I need fitbit ionic to support thai language. When notification alerts I can't read Thai language. Please provides this update for Thai people. You will build the new Market volume user in Thailand.

a2975667
Jogger
‎04-05-2019 16:07
‎04-05-2019 16:07

Currently, Fitbit does not support Traditional Chinese characters in notifications and it is currently a mix of boxes and question marks and Latin that is unreadable and what is the point to have notifications at this point?

 

In short, if you can display Traditional Chinese on the interface, why not in notifications?

YojanaFitbit
Moderator Alum
Moderator Alum
‎04-06-2019 07:42
‎04-06-2019 07:42

Hi @a2975667! Great suggestion, thanks for sharing your request. I've moved it into a similar request.  A lot of users are asking for this option, I hope we receive updates soon. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

a2975667
Jogger
‎04-06-2019 08:19
‎04-06-2019 08:19

@YojanaFitbit  Consider this a very old thread, is there any feedback from the team? It is hard to find this post.

YojanaFitbit
Moderator Alum
Moderator Alum
‎04-06-2019 11:26
‎04-06-2019 11:26

Hi @a2975667 thanks for getting back. At this moment we don't have updates. You can learn more about how Fitbit decides what suggestions get released in our FAQs.

hernanre
First Steps
‎06-18-2019 08:53
‎06-18-2019 08:53

This feature request was opened in 2015, now it's 2019 and still no news. Do you really need your voting system to tell you this is a HUGE thing that you're missing?

 

I bought a watch for my father-in-law who only understands Chinese, and I don't know how to tell him he'll probably never see this basic functionality in a smart watch.

 

Startup or not, it's been FOUR YEARS guys... failure to deliver on this is absolutely unacceptable, not to mention other things such as the need to change the language from the website.

reneteh
First Steps
‎06-21-2019 00:15
‎06-21-2019 00:15

Blaze unable to display whatapps in Chinese character.

 

Could you please support Chinese msg in blaze?

YojanaFitbit
Moderator Alum
Moderator Alum
‎06-21-2019 08:36
‎06-21-2019 08:36

Hi @reneteh! Great suggestion, thanks for sharing. I've moved it into a similar request. Hopefully we will have support from other users since more votes and comments an idea has the more visibility and momentum it gains.

IcyMar
First Steps
‎06-27-2019 21:19
‎06-27-2019 21:19

I have been waiting for over a year and my Fitbit still does NOT support traditional Chinese. What a discrimination to Hong Kong and Taiwan users. I would choose another brand for my next smart watch.

IcyMar
First Steps
‎06-28-2019 06:13
‎06-28-2019 06:13

@hernanre 

Totally agree with u. They really don't care about the market of Chinese.

rakhinesmn
Keeping Pace
‎09-05-2019 21:22
‎09-05-2019 21:22

Please support Myanmar UNICODE,

UTF-8 

 

tinyleung2
First Steps
‎03-29-2020 19:55
‎03-29-2020 19:55

Please support the UNICODE, it is every annoying that some traditional chinese characters become garbled characters 

Status changed to: Under Consideration
LizFitbit
Premium User
Fitbit Moderator
Fitbit Moderator
‎04-03-2020 09:57
‎04-03-2020 09:57

Hi @zjnow and thanks for sharing this suggestion, which has received votes from other community members. I’m happy to let you know that this suggestion has been picked up internally at Fitbit and is being considered by our team. This suggestion will either remain ‘Under Consideration’ until released, or else move to ‘Not Currently Planned’ if it’s not viable right now. Further updates will be posted here.

 

Please remember that if a suggestion is chosen for development, it can take some time before updates are available or a release is finalized, so thanks in advance for your patience. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs. Fans can continue to vote for this feature suggestion while it is under consideration.

rakhinesmn
Keeping Pace
‎09-17-2020 20:56
‎09-17-2020 20:56

This is a really necessary feature.

We need the Unicode support, UTF-8. I am using the Burmese language and it is the main issue for my Fitbit versa.

I would like to pre-order Versa 3 or Sense, but this lack of features is a barrier to buy a new one.

Even the $20 mi band 4 support, why $200 Fitbit versa series can't support.

Please consider it faster.

zailushang
Jogger
‎12-20-2022 20:31
‎12-20-2022 20:31
Give the option in setting to switch watch display from English to other languages such as Chinese. The language package is already there (the app can display other languages), just a matter of mirroring in the watch.
YojanaFitbit
Moderator Alum
Moderator Alum
‎12-21-2022 16:22
‎12-21-2022 16:22

Hi @zailushang, thanks for taking the time to share this suggestion about supporting Chinese on Fitbit devices. I've moved it into a similar suggestion which has been updated as "Under Consideration". Click on the thumbs-up to show your support.  I hope to see you around

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