Turn off quick view when I'm sleeping (or at customizable times) aka 'Night Mode'

[pclement5]

I love the quick view feature however when I'm sleeping I tend to wave my arms around which activates the display which sometimes wakes me up, especially if my wrist is close to my face.

My fitbit knows when I'm sleeping as it tracks my sleep so how about having the capability to disable quick view automatically whilst I'm sleeping, in fact don't even have it as a selectable option just don't trigger quick view when my fitbit knows I'm sleeping.

Moderator Edit: Edited suggestion title.

[Nickiwag]

The display on my charge 2 is so bright that it wakes me up at night. I know I can turn off the quick view, but that is not really a solution. We need an option to dim the display or have it go “dark” when it detects we are sleeping. Thank you!

[Sage1166]

I recommend the quick view feature is disabled when the Charge 2 senses the wearer is asleep.

Like everyone else, I move some in my sleep. On more than one occasion now, I've been awakened by the extreme brightness of quick view as I changed sleeping positions.

[Gardening-Girl]

I agree. Even if this needed done through my mobile phone it would help.  It would be great if it could be set on a timer like the notification to move. Ie: notification to move 9am to 9pm; clock off 10pm to 7pm? Or to just disable the twist to turn on feature during this time. 

It just seems so bright in the night time and I don't need it shining in my face every time I turn over.

[SunsetRunner]

Sadly the Blaze and probably other devices, isn't seen as good enough to have a 'sleep' or 'do not disturb' facility so we're constantly woken up in the middle of the night, when wearing our watches, by emails coming in from distant countries. Why? Originally 'top of the range' but now way down the pecking order. Come on fitbit, you've added this to Iconic, possibly other models so why not Blaze?

[SunsetRunner]

I love my ionic apart from at night as I can be almost asleep and just have to move or turn over and the screen comes on lighting up the room getting me a nudge from my partner! We should have an option to turn the screen off between set hours unless a button is pressed for example. 

[SunsetRunner]

Blaze won't do anything like that

Yours truly,

Ian McCluskey,

[SunsetRunner]

Okay - this is an update from where I was whining in here about the FitBit Charge waking me up at night, around January or February 2017. Then I basically refused to wear this at night for most of a year, because it was turning on all the time and I am up a lot (couldn't it switch to a red light mode, since it is now documented that red light preserves night vision??).

At some point here just in the last month or so, I discovered that in my iOS FitBit app, in the settings, there is now an option to turn Quick View off. Maybe it always was there, but I don't know, as I didn't remember seeing it earlier.  My FitBit app has had several updates since I bought it, so maybe it was added at some point??

Of course, the drawback is having to remember to go in to settings, scroll down, toggle Quick View off, RE-sync the Charge to the app, then flick your wrist around like you do to activate the quick view, confirm that it is off (sometimes I think it synced, and it really didn't, and I have to fiddle with it again in the app and force it to sync again), then hurry over and jump into bed (couch, hammock, back seat of the '57 Chevy pick up, the dog house, wherever it is that you sleep.). Then in the morning, you will need to reverse the process... although... it's kinda been handy NOT having the Quick-View on during the day. I've noticed how annoying it is for me to be trying to talk to someone and they are busy snapping their wrists trying to get their Quick View to activate so they can pointedly let me know that their time is much more important than listening to silly old me. So this is sort of my secret, that I have my Quick View turned off so it doesn't look like the Charge is in charge of me, but rather I'm in charge of my Charge.

I have NO idea if the Quick View is able to be toggled off in the iOS app, with regards to other FitBit products that also use the app... but can't hurt to try?

Cheers!

[boxall]

And that’s why I went to the blaze. Quick view toggle is on the phone itself.

[Mikeston]

Was on here to ask for the same feature.

[Ioscipescu]

What is up with this watch at night? I cannot get it to turn on during the day, but any arm movement at night turns out on.  It also seems to stay on much longer at night than during the day.

[FibroMEEP]

Yes, I’ve got an Ionic now which is better for shutting the screen down too

[FibroMEEP]

This option was available on the Alta HR from March 2017, but it’s a bind and no use if there’s no WiFi in your bedroom

[FibroMEEP]

There is an option on the Ionic. Swipe right. Switch between Auto and Manual

[hlryhys]

Right now, the Quickview on my husband's Charge HR wakes me up at night when he moves. I know that this can be disabled (and re-enabled) in Settings, but I wanted to propose an idea. If Do Not Disturb and be scheduled, and it's already tracking sleep, can't Quickview be auto-disabled (or have that a an option to do) when the user is sleeping?

[PureEvil]

@hlryhys,

Imagine this:  You have device that tracks your GPS location and reports it every 15 seconds.  It doesn't have any idea about the significance of the GPS numbers, it just reports the numbers.  Only after you collect the data and map it out over time, do you get the idea that you were travelling so fast at a particular time (and it can tell you if you were speeding).

I believe the Fitbit is similar in that respect...  While you're sleeping it collects information about you (movement and heart rate), it (the tracker itself) doesn't know at the time that you are sleeping.  Only after the data has been uploaded to the Fitbit servers and they had a chance to parse the data, does Fitbit determine that you were sleeping from time X to time Y.

This effectively means that your Fitbit tracker cannot turn of its display when you're sleeping because it doesn't know that you're sleeping.

[CanuckAmerican]

@hlryhys, 

I'm pretty sure we all realize it can't do that right now, which is why we are suggesting it. The tracker can tell time because it tells us that all day. We could have the option to set up "quiet times" (say 10 pm to 6 am) where the display won't light up when we move. There are all sorts of ways the request can be accomplished but they can't fix something if we don't tell them about wanting it. Technology is ever evolving and it doesn't happen on it's own. Not yet anyway. ;-] We are confident this issue can be addressed and resolved by the people working at Fitbit. That's why so many of us have asked for it. 

[SunsetRunner]

I appreciate that fitbit doesn’t know when I am sleeping. I don’t want the
fitbit to turn off when I am sleeping. What I want is a setting that allows
me to preset when to turn the display off at a specific time every night
and a time to turn it back on in the morning. E.g. turn it off at 11 PM and
turn it back on at 7 AM.

Thank you

[Mach67]

Enable night mode on charge 2 so screen is not so bright at night please. 

[douglas70127]

I'm not disturbed when I sleep but I'd like to be able to turn off the display when I'm in a dark theater or concert hall. I'm annoyed by all the Apple Watch wearers seated near me whose wrists light up every time they move their arms (or when they get a text), drawing my attention and distracting me from the screen or stage. I don't want my Charge 2 to contribute to this problem. It's especially bad when everyone applauds! But I see this thread started three years ago so I'm guessing nothing will change anytime soon.

[SunsetRunner]

Hi douglas70127,

I have suggested exactly the feature you describe here. This may lead you to the post:https://community.fitbit.com/t5/Feature-Suggestions/Audience-or-Theatre-Mode/idi-p/2231158

As you can see, it was marked as "Not currently planned". So I really think the company is not interested in our suggestions but just wants to give us the feeling to listen by having the Feature Suggestion Forum online *sigh*

[Zonker]

I've followed this thread for too long. Many polite comments, some not so polite, and very many good suggestions/alternatives. But, I've given up that reading the continuing comments will finally show me the good news that we want to hear, and I'm tired of reading all the comments.

It may or may not get fixed. I've disabled the feature in the controls, and have left it off, because changing it twice daily was too intrusive to my use of the device. It still wakes up at night often (both for my wife and I, so "double the fun" ;-), and I'm disappointed every time I notice it.

Support via the phone and email was great, but when I suggested enhancements, they always said they couldn't take suggestions, but to submit the comment in the forums. Unfortunately, for the handful of threads that I've participated in, I must say that all of them have failed to effect observable change, and I've not seen any satisfying "official" responses.  I expect that these comments will garner a similar amount of visibility within the company, and I expect my comments will cause a similar amount of change to how they respond to comments in the forums. 😞

Maybe someday, an update will fix this "sleep blackout" issue, but I won't be in the forums to read about it. I've lost faith that comments here will make a difference. I hope FitBit will announce the solution with great fanfare in an email to users (like they send as our progress report, since they know which of us have the devices that they may be able to fix). Until then, I won't recommend FitBit to others. 

[SunsetRunner]

I am now an Apple Watch owner because I could not take the wake up with the Fit bit.

FYI Apple has Theater mode on the watch. I replaced by Charge 2 with Apple Series 3. To shut off lights in the theater, Swipe up and it is the fifth icon on the left with the happy sad face pic like commonly used icon that indicates Theater. It turns off all light and sound notification and only gives he-Taptic. Then if you need night mode, I use that too, its the quarter moon symbol, the fourth icon down on the left side swipe up, and the theater mode together and I am NEVER EVER bothered by light or sound during the night with my Apple Watch series 3. NEVER EVER. So I can wear it to bed and use the sleep app I downloaded. The only key is you must charge while sitting watching tv at night before bed, then you have a 36 hour charge in the watch.

Just because self centered people don’t use the features on their Apple Watch doesn’t mean it isn’t there. Be familiar before you bang on a great device that is worth the price than the FitBit which looks all scratched up after a few months and wakes you up constantly every time you turn.

On apple the features are there, where as on Fit Bit, the features just aren’t there. My Fitbit charge 2 just sits on the table unused uncharged. Fit bit has no plans to fix this for customers, That is why I left and went to apple after they added cell service to their watch. For me being an older person who is alone, I wanted 911 on my wrist after experiencing an accident leaving me away from my phone and I couldn’t move to call for help. I would really research the Apple Watch before you bash again and broadcast your lack of knowledge. It may actually be the solution you’re looking for if it can fit into your price range.

[Rich_Laue]

One problem I see is that only the Ionic knows when your asleep, the rest of the tracker a simply send their data to the cloud and it is in the cloud that sleep is calculated. 

[Kristiekat]

This is very much needed for all the fitbits! If you saw our sleep patterns, you’d see how much it’s needed. There’s nothing like tossing and turning and getting blinded in darkness...it’s very bothersome. If we have to turn on/off quickview everyday, then it becomes non-user friendly. Please add a utility that allows us to turn off all of the lights during a daily range of time. Thanks!

[Ashnbos]

I think it would be a good feature to set an automatic disable of the quick view feature during a set period. For example between I could set it to stop lighting up automatically between 10:00pm and 7:00am to prevent it dazzling me if I move during the night.