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Update Sense Warranty

Status: Not currently planned Submitted by on ‎02-07-2022 09:14
1 Comment (1 New)
Given the poor battery performance (my experience as well as many online reports) of the Sense sealed battery unit, Fitbit should increase their warranty from 1-3 years. Suggested Warranty structure: Full replacement: free the 1st year, then would like to see Fitbit cover 2/3rds cost in the 2nd year and 1/3rd in the final year.
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1 Comment
Status changed to: Not currently planned
YojanaFitbit
Moderator Alum
Moderator Alum
‎02-07-2022 11:12
‎02-07-2022 11:12

Hi @Ctoddm, and thanks so much for sharing this suggestion about updating warranty details for battery issues. While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes. To learn more about how Fitbit decides which suggestions get developed, visit our FAQs.

We're always striving to enhance Fitbit products and services, and your input is a big part of that process. We truly thank you for taking the time to share your feedback with us.

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