The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.
We are experiencing extremely high contact volume right now and estimated wait times will be higher than normal. We appreciate your patience and understanding as we work to provide support as quickly as possible. In the meantime, please visit our Help Center for troubleshooting articles and our Community Forums.
Text messages on versa 2 disappear after it has been open. Most of the time it disappears before reading it. I think I’m going to return my versa 2. It still needs a lot of work to be compatible to other watches.
@Ally6868 Thank you for your suggestion about allowing text messages notifications to remain on the Fitbit Versa 2 until they are deleted.
Currently, Versa stores up to 30 notifications, after which the oldest are replaced as you receive new ones. Swipe down from the top of the screen at any time to see your notifications. For more information about the different features on your watch please visit this article.
If they disappear or are getting deleted, there are some factors to take in consideration:
You won’t see text notifications if you have the conversation open on your phone. Your Fitbit device shows new, unread texts.
You won’t see notifications if you turned on settings such as Do Not Disturb, Quiet hours, or Driving mode on your phone.
Join us on the Community Forums!
Community Guidelines
Learn the Basics
Join the Community!
Not finding your answer on the Community Forums?
Go to the Help Site
Contact Support