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Aria Scale warning on strong passwords

Status: Released Submitted on ‎11-18-2016 11:17 Submitted by on ‎11-18-2016 11:17
3 Comments (3 New)
Users should be alerted when entering a strong password that it will not work with the Aria scale. The password must be all alpha numeric, I've been told. A simple JavaScript routine could read the password form field and alert user of an issue. Rather than the user wasting time and becoming frustrated with Fitbit products and brand.   I've removed Charge 2 and Aria scale from gift list, due to the conflicting information received, and the time wasted. Won't put friends and family through that. ... View more
0 Votes

Aria scale that doesn't brick itself

Status: Released Submitted on ‎11-16-2016 10:57 Submitted by on ‎11-16-2016 10:57
1 Comment (1 New)
My Aria scale one day just started displaying 'ERR' instead of my weight. This happened after associating it to a new wifi network. I reassociated it successfully with my account about 10 times, and it never started working again. Getting it replaced was a pain. I was very very surprised to see no mechanism for factory resetting a device like this, contrary to almost every other device like this. I'm certain it was a software issue. It's very uninspiring to see products that can brick themselves through correct normal course of action and then have to deal with getting special one-time exceptions in order to have a defectively designed product replaced. Please try to make these devices more resilient. ... View more
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