Product Feedback

With Amex cards offering one of the highest cashback rates in the UK, it would be great to be able to use Fitbit pay in the UK with this card.  ... View more

Please make Fitbit Pay available for Brazilian banks. NFC feature currently cannot be used in Brazil. ... View more

OTP is the largest population bank in Hungary. OTP has advanced on-line and mobile salary solutions. It would be useful to pay with my versa watch. ... View more

Hello, I currently live in Estonia. Here in Estonia we have banks such as: Swedbank, Danske bank, SEB, Nordea. All these banks are actualy in the list of the supported banks list but I cannot use any of them. I am sure many others people have found their bank on the list but cannot use the fitbit pay feature because the bank is not supported in their country.  Maybe its possible to extend this feature. For example. Swedbank will be supported in every country that has Swedbank not only Sweden. Thank you for reading Any thoughts on this?   Moderator Edit: Clarified subject and updated label ... View more

I am considering buying the fitbit versa however it doesn't seem worth it until I can utilize the contactless payments. Please add Nationwide to fitbit pay so I can upgrade my fitbit!   Moderator edit: label. ... View more

A few weeks ago my bank (Rabobank in the Netherlands) started support for Fitbit Pay, which is awesome! I was able to add the cards from my accounts and can make payments with them at contactless terminals. Only issue I came up with is that I have multiple accounts at this same bank and the icon for these cards is exactly the same on my Fitbit Ionic. I now have to memorise the custom 4-digit suffix of the device account number for the cards to know which one I'm paying with, which is a bit cumbersome.   It would be helpful if I'd be able to set a custom label to each card to help me in picking the right card, even a short 8 or 10 character label will do if space is an issue.   Moderator edit: Updated subject for clarity. ... View more

Please include more banks into your Fibit Pay (POSB, Maybank, Citibank, AMEX, etc.). Having 2 banks for Singapore users just doesn't cut. This is pretty critical for joggers who only wear their watches during runs and bring nothing else.   Moderator edit: Updated subject for clarity. ... View more

Hi all,   I'm happy to see Fitbit Pay including Romanian banks (Transilvania Bank: https://community.fitbit.com/t5/Feature-Suggestions/Fitbit-Pay-Romanian-Banks/idi-p/2593872/page/3#c...) but adding more banks to the supported list would be lovely.   As advised, this is a request to have ING Bank added to your supported list.   Thank you for your time and fingers crossed for this feature.  ... View more

We use BB&T bank and they have Apple/Google pay support and would love to use Fitbit pay with this bank. Thanks! ... View more

When is Fitbit going to expand the list of approved UK banks for the Wallet app?    US and Australian users have a huge choice of banks including national banks and credit cards like American Express, but the UK have a choice of four.    I was so excited to use my watch for payment, but I cant unless I chose to move to an obscure bank.   The approved four are: Boon. (Never heard of that), Danske (no idea), Santander and Starling (another I've never heard of). Aside from Santander, none of these are major banks.    Any chance UK users could get a better selection? Natwest, HSBC, Lloyds, Halifax??   Moderator edit: Title & label ... View more

On behalf of @jeremiahlee - please add Svenska Handelsbanken AB to Fitbit Pay.   Moderator Edit: Clarified subject ... View more

Please add PC Financial mastercard to Fitbit Pay which is very much popular in the GTA, Ontario ... View more

Please add support for American Express Canada to Fitbit Pay! The US already has it, so this shouldn't be too big of a hurdle to add it to Canada. The options are very limited currently and I am a big Amex user. This would save me at least a couple of slots in my wallet! ... View more

Please add Ulster Bank to Irish banks list.   Moderator Edit: Clarified subject ... View more

Dear Fitbit, You should add support on Fitbit Pay for Simple Bank. It is an excellent bank serving many customers who prefer digital banking, and would be an excellent match for the Fitbit Pay service.   Thanks for considering this request.   Moderator edit: Topic for clarification ... View more

Please add Tangerine to the Fitbit Pay app! It is already available via Android Pay and Samsung Pay. More and more people, mainly younger people are gravitating towards this bank. ... View more

Please add ING bank, it's pretty popular here in Australia.    Moderator edit: Topic for clarification ... View more

Hi Fitbit,   Could you please make Fitbit Wallet available worldwide?   I think there are mutiple possibilities to do this. For example by adding a wallet on an account or something that we can top up by a payment through Mastercard/Visa/Amex or Paypal.   Or even better, make it possible to connect directly to these card issuers  as other companies like Paypal and Uber do for example for recurring payments.   Or a direct connection to a Paypal account.   I think there are enough products and services currently available in the world to do this easily. And it would probably benefit Fitbit a lot because I think you would be the first one to have a product that's available worldwide to make payments with a wearable. Just find the easiest way to make this available worldwide and improve from there.   Moderator edit: Updated subject for clarity. ... View more

Please add Standard Bank as a bank for Fitbit Pay     ... View more

I am wondering if the Fitbit pay option can be set so that you have to enter a PIN number every time you make a payment and not just the first time. I work in retail and have realised that if my versa is near the scanner that we use to scan products and a person has purchased something I can accidentally pay for their products as I have had my versa vibrate on a couple of occasions but luckily I had not used it prior so it did require a pin ..not resulting in my paying for  their purchase.Had I already used my versa to pay say for my lunch and then had it near the scanner after I would have paid for their purchase as no pin would have been required....it is a safety issue I think ... View more

Hi Fitbit Team,   Please support Bunq with Fitbit Pay. Bunq is a bank in the Netherlands and other European  countries.  ... View more