Product Feedback

Users can currently download Fitbit data from accounts but cannot upload extracted data to other Fitbit accounts. Please enable user capability to upload data into an account. ... View more

Please make a separate macro for "Added Sugar" from "Total Sugar" nutrition tracking. Fitbit app currently only tracks total sugars. ... View more

I see references all over the place for being able to set custom heart rate zones, not just a custom max. The problem seems to be that your calculations overestimate what is commonly considered aerobic and anaerobic zones. Aerobic is traditionally been 70 to 80% of max which is 220 minus age. Yours seemed to way overestimate these zones. Probably u ... View more

If certain exercises aren't required on fitbit they should be easily removed from the exercises that are on the fitbit app. They should be able to be completely removed by the person using whichever fitbit they have if certain exercises aren't being used. Auto recognition should only pick up the exercises the person has chosen to use as well. ... View more

I have not been receiving the low battery emails and did not notice my fitbit needing to charge on time. I rely on the emails as I do not like push notifications on my phone. ... View more

I have pots and PTSD I have and always have had a resting heart rate of 50. I need to get alerts when my resting heart rate goes above 75, because it indicates My pots condition is activated and/or I am having a trauma response. ... View more

Please consider giving us a clock face WITHOUT a clock! Many of us are only interested in stats. A clock face (or two, or three) that only displayed steps and heart rate would be absolutely phenomenal. And make them large and easy to read! 🙂 ... View more

On Sunday, the "week" of data now only shows one day. This is not useful. I used to be able to see trailing seven, thirty, ninety etc. days. This is much more useful. There's no logical connection between stats like heartrate and weight and calendar weeks and months. Please go back to the old way. ... View more

Update 447 or earlier has changed the stride length settings to eliminate fractions of the chosen unit. Now the setting is only in whole numbers of either centimeters or feet and inches. I had perfected determining my stride length on an Olympic sized oval track and over 5 laps (2Km), by trial and error, corrected my selection to 87.4 cm. ... View more

The heart rate used to be very easy to see at the top of the clock face, now if the phone Bluetooth is off, an icon covers the heart rate and cannot be dismissed for a significant amount of time. This adds no value, I know my Bluetooth is off but I do not have time to wait to see my heart rate. ... View more

Allowing left and right swipe to take you to the previous and next days would make the daily stats pages much more usable. Currently if you have scrolled down the page, you have to go back to the top to compare days. Even better would be an option to stay on the currently on screen stats as you swipe to another day. ... View more

Please allow EDA scan and Body Response data from Sense 2 to be shared with third-party apps like Bearable, Visible, Apple Health, or through the Fitbit API. This would help people with chronic illness, anxiety, and other conditions integrate their stress data into symptom tracking and care tools they already use. Moderator Edit: Clarified subject and updated label ... View more

Please add a “Mark This Moment” button or tile so users can log when they feel anxious, dysregulated, or overwhelmed even if no Body Response alert appears. Also, allow optional Body Response detection during movement for those who pace, stim, or fidget while stressed or in pain. ... View more

Please adapt existing Sense 2 tools (HRV, EDA, skin temp, HR) to support users working on interoception. Add a tile or app that lets users check in with their body signals, compare subjective and physiological data, and get gentle alerts when their body changes before they feel it. ... View more

Please improve passive EDA tracking so it can capture more stress events without needing manual scans. Allow background sampling at more frequent intervals or during periods of stillness. This would help detect stress and dysregulation even when users don’t realize it in the moment. ... View more

I would like contract my ovulation because I still have ovaries after a hysterectomy. I will no longer have period but need to track when I am ovulating and when to expect minor cramps. Moderator Edit: Clarified subject and updated label ... View more

If you forget to log Calories for a given day, the next day it shows as 0, and there’s no way to go back and modify it. This means you have to preemptively enter some value before the day ends or else you lose the ability to update it at all. In fact, when you click on Food to view the history, those days don't even show in the list. No way to add ... View more

On the LOG FOOD screen, I find it easy enough to see the food name (Thai Chicken Crunch Salad) but the second line which identifies the source is really difficult to see (Just Salad 1 serving 319 calories). The font is too pale, small and lacks contrast. Suggest using a font color to contrast with the white background. Just make it black Moderator Edit: Clarified subject and updated label ... View more

The RUN app was way better when it had mileage on top and pace on the middle main screen. Time of day is not useful to me ... View more

I have been told it is not possible to disable the "Well Done" vibrating notification for AZM minutes. This is not celebrating a particular goal it's a running total that goes off at specific intervals? My only workaround is to run in Sleep Mode 24/7. And yes, I have disabled every notification I can find, adjusted goals high/low etc. ... View more

ACE LTE allows for contacts to be designated as an emergy contact. Yet, that contact can not locate the device. Please allow this. ... View more

I noticed during the current major service outage (per your status page: https://status.fitbit.com/incidents/tAFb5PyMeD6MvuyweKMe) that there was no obvious notice or banner on the Fitbit Community Forum informing users of the situation. Many users—including myself—visit the community forum first when experiencing problems, and it’s common to see ... View more

Own a real analog watch. Would love a device that clips on to it so don’t have to have 2 watches (my high end analog watch plus a Fitbit watch on other wrist…especially when I love to wear bracelets on the other wrist). Moderator Edit: Clarified subject ... View more

I'm asthmatic and have kept a peak flow record on a separate app for years. I've had pneumonia recently which caused, as one can imagine, countless problems. I'm also perimenopausal and sometimes find myself struggling with the effects of this. Monitoring for all the health conditions seems to be available on the app, but nothing to track these. ... View more

Adding games will be a great idea. Snake or Pong are great games and are very simple. Moderator edit: Clarified subject and updated label ... View more

It's bad enough that we have to wait 50 min on the phone (with a transfer to a supervisor in between). Even worse that the reps don't know the products and need to "research it' whilst coming back with exactly what you can read on Google. But to have to wait endlessly while they do that with Tchaikovsky on endless loop is TORTURE! ... View more

I'd love to see an option where one could set it so that the day automatically starts when one wakes up and ends when one has fallen asleep instead of automatically starting and ending at midnight. ... View more

Riding a motorcycle adds a large number of steps. There is no way to remove these. The Riding activity was perfect at deducting steps, but it was removed. Please add back the Riding activity which was removed in February. Please fix the driving activity so it properly deducts steps. Off button is alternative. Last thread locked b4 I could reply. ... View more