Product Feedback

With Amex cards offering one of the highest cashback rates in the UK, it would be great to be able to use Fitbit pay in the UK with this card.  ... View more

Hello, I really Love the Female Health Tracking Feature. But: there are People who have Sex more than once a day 😅 it is currently Not possible to enter that into the app. ... View more

We really need the ability to add food and water via Alexa. It would truly make the Fitbit platform very powerful for the user. Until this feature is added the Alexa Fitbit skill is close to worthless. Please add this and keep up the good work! ... View more

Hello Fitbit people 🙂   Why is the food database have such poor content?   I regularly travel between the UK and Russia and have found that the food database is not perfect for the UK and non-existent for Russia. Even in the countries I stop it in between UK and RU don't have a good food database.   As a result of this I've started using myfitnesspal to log my foods as so far it is 100% perfect.   Examples: Last weekend I went to McDonalds in Moscow and had a Greek Mac. Does this exist in the Fitbit database? No. Does it exist in the myfitnesspal database? Yes, there is even a Belgian variant listed! Recently I had a box of 3 KFC Chicken Strips. Does KFC Chicken Strips exist in the Fitbit database? No. Does it exist in the myfitnesspal database? Yes it does. Come on Fitbit people, you sell fitness trackers and calorie counting is a huge part of that process. myfitnesspal don't and yet they can afford a much MUCH better food database.   Find out where they got their database from and buy and impliment the same. Please   Moderator's edit: Labels ... View more

As a colour blind person I find it very difficult to read many of the graphs and analysis- Mustard yellow and apple green and orange all look very similar to me- a Simple "color blind mode" would be greatly appreciated.   Moderator Edit: Clarified subject and updated label ... View more

The analog clock faces provided with Charge 6 need multiple improvements. Please see detailed comment I posted on Charge 6 community: https://community.fitbit.com/t5/Charge-6/Much-improvement-needed-on-Analog-Clock-Faces/m-p/5558807#M... Moderator edit: Updated label ... View more

Make total history of HRV available. How can we track over time if you can only see a week?   Moderator Edit: Label ... View more

Port the Relax App to ACE 2. Moderator edit: Clarified subject ... View more

My friends and I would like to be able to share our heart rates with each other. Some of us suffer from anxiety and our heart rates spike during an attack. This would help to let us know if one of our friends needed help.  ... View more

At the moment it's almost impossible to correctly track stepsPerHour in a clock face. It is not exposed via the activity API, and tracking it manually is very buggy since Clockfaces do not update when the display is off -- as a result, correctly syncing the current steps value on the hour, every hour is not really possible.   Here's a thread from 2018 where a Fitbit developer agrees there's no way to do this: https://community.fitbit.com/t5/SDK-Development/Steps-this-Hour-on-a-Watch-Face/m-p/2942003/highlight/true#M6090. There's many other similar threads of hacks people have tried to do to display this, but it's been 2 years and no updates have been made to the API to fix this.   🙏 🙏 🙏  ... View more

Having moved to an Ionic after my Microsoft Band 2 broke, there is a metric which I really miss. Upon completion of some exercise, run etc., the Band 2 gave me a recommendation on a suitable recovery time before my next exercise. Although I do not know how this was calculated I did find it helpful and was actually worth adhering to as I found if I ignored it and exercised too early my performance was less than optimal.   Moderator edit: updated subject for clarity ... View more

Would love to see a "Beat Yesterday" feature on Blaze.  Especially in the running tracker...it would show you a side by side view of how you are running compared to your last run...mile by mile.  This would encourage you to go a little bit faster and go a little bit farther than your last run...while you are doing it.   Like your last run is chasing you and you need to stay in front!    Moderator edit: changed label & title     ... View more

Fitbit LiveSync It is safe to assume that many users carry their phone during workout. It will be nice if Fitbit devices sync data in real-time with paired mobile devices during workout. Fitbit mobile application can automatically switch to LiveSync mode in which detailed information regarding the workout can be presented. Graphical display of heart rate, zone and calorie burn chart can be immensely helpful during workout. Fitbit device syncs with mobile device via Bluetooth every second to ensure real-time data is presented to the user.   Moderator Edit: Added Labels ... View more

Please have Fitbit ACE LTE automatically update its position every X minutes to refresh the location of a child automatically rather than just manually. Another popular kids watch has a live track feature that can be started/ended by the parent. Also, please add geo-fencing to get phone notifications when a child enters/leaves school or home   Moderator Edit: Clarified subject ... View more

Being able to add any type of card to the fitbit pay   Moderator Edit: Clarified subject ... View more

The step count in the Sense is wonderfully inaccurate. During a routine hand wash, I watched with delight as I clocked an extra 200 steps to my daily step count.Multiply this by 10 and I have an extra 2000 steps in my daily count without doing anything! Additionally, I seem to clock up 300-400 steps in bed and up to 2000 driving. ... View more

In general I really like the new SpO2 watch face. Some suggestions to improve: - Show also resting heart rate on the heart slide. - Show battery level. Would fit well in top right corner. - Add in (perhaps as editable options), user changeable order for the slides. Extra options like Steps this hour, Calories etc to scroll through ... View more

It would be awesome to be able to view your weekly summary in the app instead of having to wait for the email   Moderator edit: added label Moderator edit: updated subject for clarity ... View more

Hi guys! Do you think it is possible to have the hourly actitvity reminder 30mins before the hour ends? 10mins is too short especially for people like me who do desk work and there are times that get stuck in a middle of work and will completely forget the 10mins warning 🙂   Moderator edit: updated subject for clarity and label ... View more

Please include more banks into your Fibit Pay (POSB, Maybank, Citibank, AMEX, etc.). Having 2 banks for Singapore users just doesn't cut. This is pretty critical for joggers who only wear their watches during runs and bring nothing else.   Moderator edit: Updated subject for clarity. ... View more

While using the food diary feature I want to track who I feel, ie I want to figure out if I am intolerant to certain foods. So if I feel bloated after eating something, after logging the food, I want to note that feeling. Then be able review to diary later for foods that are causing the issue.  ... View more

Bingo was super motivating and a lot of fun. I loved it and I miss it. Many others do, as I am sure you have heard. Why would you remove such a fun and popular feature? It seems Fitbit/Google wants to make the journey as lonely as possible. Bingo built community. Fitbit seems bent on isolating us from each other. ... View more

1. In standby mode where 1-tap is valid for display, ignore any tap within N milliseconds of actuation by one tap. A proposed value for N might be 2X the 2-tap timeout. 2. In clock mode, disable 2-tap detection.   Moderator Edit: Clarified subject ... View more

Improve the quality of Fitbit devices so that they don't stop working as soon as the warranty expires Moderator edit: Clarified subject and updated label ... View more

Water reminder should be set up in the same way as "Reminders to move" Moderator edit: Clarified subject and updated label ... View more

Picked up with fitbit 2020 am very dedicated. It's a great tool. Definitely not maximized. Would be useful to create my own custom items to track in the app. If I can log water intake why not a custom habit or activity?   Moderator Edit: Clarified subject ... View more

Please add a swim stroke tracker so that folks who swim in open water or in an endless pool can utilize the the swim exercise function. This was an issue with the ionic and needs to be fixed in an exercise tracker that claims it track swimming. ... View more