help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

API error 500 when calling activity intensity data

‎07-02-2018 17:21 - edited ‎07-02-2018 17:33

‎07-02-2018 17:21 - edited ‎07-02-2018 17:33

Hi - I got the following error message when fetching the daily activity intensity data via API, starting from June 24:

 

"{\"errors\":[{\"errorType\":\"request\",\"fieldName\":\"500\",\"message\":\"An error occurred with the Fitbit Web API while processing the request. Error id: 6CA2F689:29DD_A92D91CB:01BB_5B3ABFCD_8F175C87:4F74\"}],\"success\":false}"

 

Could you help me troubleshoot? Thanks!

Best Answer
0 Votes
0 REPLIES 0