help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

An important update about the rollout of Fitbit OS 2.2

‎11-09-2018 13:08 - edited ‎11-14-2018 00:29

‎11-09-2018 13:08 - edited ‎11-14-2018 00:29

As you may have noticed, the rollout of Fitbit OS 2.2 has been taking longer than expected. This is primarily due to a firmware upgrade issue that is affecting some users who received the update. We have been contacting those affected users to provide instructions and ensure they have a smooth transition updating to the new firmware.

 

Until this rollout is complete, you may wish to target SDK 1.0 to ensure your application updates continue to be available to all users. If your application specifically requires functionality in SDK 2.0, or you wish to update your device now, then you can perform a factory reset and your device will be upgraded to Fitbit OS 2.2. Please note that factory resetting your device clears all data including music, Fitbit Pay information, and apps, however all of your Fitbit data is still available in the Fitbit app.

Best Answer
8 REPLIES 8

‎11-09-2018 13:22

‎11-09-2018 13:22

I just performed a factory reset and received 2.2. Looking forward to testing applications on it directly. Can you provide any feed back related to having less memory available compared to v1 SDK?

Best Answer

‎11-10-2018 08:07

In response to wiseman13

‎11-10-2018 08:07

@wiseman13 wrote:

I just performed a factory reset and received 2.2. Looking forward to testing applications on it directly. Can you provide any feed back related to having less memory available compared to v1 SDK?

Thanks, I've passed this onto the firmware team.

Best Answer

‎11-14-2018 11:43

In response to JonFitbit

‎11-14-2018 11:43

Is there an ETA on when the firmware issues are resolved and we should start targeting framework 2.0 again?

Best Answer
0 Votes

‎11-14-2018 11:51

In response to jomis003

‎11-14-2018 11:51

@jomis003 wrote:

Is there an ETA on when the firmware issues are resolved and we should start targeting framework 2.0 again?

We'll notify when it's a good time, no fixed ETA yet.

Best Answer
0 Votes

‎11-30-2018 05:07

In response to JonFitbit

‎11-30-2018 05:07

@JonFitbiti think i am one of the affected users of the 2.2 update.  Its stuck in eternal boot loop after trying to get 2.2 update.  now the ionic is unusable.

Best Answer
0 Votes

‎12-09-2018 17:14

‎12-09-2018 17:14

Any more update on when the version 2.0 will be rolled out to devices?

Best Answer
0 Votes

‎12-16-2018 06:24

In response to Utchat

‎12-16-2018 06:24

Bump. 

 

Over a month and still not fixed.

Best Answer
0 Votes

‎12-18-2018 13:59

In response to FlyFrosty

‎12-18-2018 13:59

Ha.  Never mind.  3.0 It is...

Best Answer