06-18-2020 08:48
06-18-2020 08:48
Well there have been a few slightly encouraging signs in the comments from Fitbit such as saying that the delays with app reviews may improve very very soon. It's a very sorry state of affairs in my opinion! I do understand the point made by Jon regarding bulk submission of multiple clock face bundles but while that may well be a big problem I don't know where my place is in the queue and I'm sure that's the same for all of us whether like me you have submitted an app or a clock face or three. My idea of "very very soon" is a day or two but these comments were made a week ago. I don't see any other developers reporting that they have seen an improvement and have had their reviews completed recently but I suppose there should be quite a few. I note that at least one developer has not even been able to push out an update to an app which needed to be updated prior to an annual event and was disappointed that due to the review delays that window was lost! As far as I can see it could even be the case that the review queue is completely stalled and we might as well all be waiting for nothing to happen at all! I wait in anticipation for the smart chronometer manufacturer's real meaning of "very very soon" to be revealed. I've only been waiting almost month but there are indications that others have been waiting much longer than this - For me that probably means I'm nowhere near the front of the queue! If we had some indication of where we are in the queue perhaps it might make us feel better. Some of us might eventually just give up in frustration and avoid developing Fitbit apps in the future. I expect that had we known that the review time would be such a showstopper some of us wouldn't have bothered starting. In the meantime we are all still waiting, it seems, and only Fitbit really know how quickly they are clearing the backlog!
06-19-2020 10:15
06-19-2020 10:15
The review queue has begun moving again. I can't comment on your specific position in the queue, but the changes we made previously mean that each developer has a fairer chance of review, even with the high volume of bulk submissions.
Thanks for your patience at this time.