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Beta firmware update does not appear in FitBit app

‎11-30-2017 11:26 - edited ‎11-30-2017 12:42

‎11-30-2017 11:26 - edited ‎11-30-2017 12:42

I signed up for FitBit Studio yesterday, accepted the Terms of Service and have been waiting to see the FitBit OS 1.1 Beta download in my fitbit app, but 14+ hours later, I still don't see it.

I've enabled the developer bridge in my app, and I see my PHONE in FitBit Studio, but I do not see my Fitbit Ionic listed.

 

Any help would be appreciated. Thank you!

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‎12-04-2017 09:29

‎12-04-2017 09:29

I'd recommend logging out of the Fitbit mobile app, starting a new private browser session, then try logging into Fitbit Studio again.

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