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Blaze clock has disappeared on watch and app

‎05-08-2021 05:55

‎05-08-2021 05:55

I went to charge my Fitbit Blaze, when I took it off the charger I received a “clock error, go to The Fitbit mobile app and try another clock” message. I go to the app and no clocks are available. My Fitbit hasn’t displayed correctly in about 4 days. I contacted customer support with little help. I did receive a 30% off coupon (how ironic). I’m about to switch to Apple. 

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‎05-17-2021 06:02 - edited ‎05-17-2021 06:04

‎05-17-2021 06:02 - edited ‎05-17-2021 06:04

I'm afraid you might have posted in the wrong community. This seems like a technical support problem, but this community is for Fitbit developers and SDK.

 

Try https://myhelp.fitbit.com/s/home?language=en_US

 

As a last piece of advice, if there are no other clockfaces in the Fitbit app, try to download a new one from the Fitbit app store.

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