Cannot get Fitbit OS Simulator to launch

[litetaker]

I don't know what I am doing wrong but I have been trying to run the simulator executable. I downloaded the simulator file "Fitbit OS Simulator Setup 0.5.1.exe" and I ran it. But then, after the progress bar finishes on the "Installing" screen, I get nothing! The executable simply quits. One time I got the executable to go to the point where I am asked to type my username/password to login. But while I was doing that the window just quit without warning and the process terminated!

So far, the only way I have managed to run the simulator is if I run it in a sandboxed environment. I am not sure if any app on my Windows 10 PC is interfering with this simulator causing it to misbehave. Let me know if I can provide any debug logs to troubleshoot this issue.

[JonFitbit]

If you made it to the login screen, it sounds like it's installed. 

Are you able to launch it again from the start menu? "Fitbit OS Simulator".

[litetaker]

Unfortunately no, Jon. I cannot seem to find it in the start menu. It does not seem to have installed successfully in my opinion. And every time I try to install it by running the installer exe file, it seems to quit at the end without warning and without errors, so it fails to fully finish the installation. I will try it again by disabling my anti-virus software and see if that is what is causing the problem with the installation. 

[Gondwana]

Make sure your firewall doesn't interfere with it either (mine did, initially).

You might find some clues in "...AppData\Roaming\Fitbit OS Simulator\log.log". Or not.

[litetaker · Accepted solution]

Thanks all for your suggestions. I did not look into this for a few days but I finally got around to it today. Looks like if I run C:\Users\<Username>\AppData\Roaming\Fitbit OS Simulator\installer.exe rather than just the downloaded installer file, it seems to have correctly installed the simulator. Now, I can run it fine. I am not sure why I couldn't properly install it by just running the downloaded installer.

Also, when I tried this on a different Windows 10 machine, it seemed to work fine right out of the box. Oh well!