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Companion not getting woken up

I have been receiving compalints since past few weeks from users that weather didn't work on their watch.

 

Upon investigating by sideloading the app, I found that the companion is not getting woken up and thus not sending data periodically to my watch

 

I rely on 3 ways for waking companion which should work based on your documentation, but none of them work

1. Using wake interval API 

2. By sending a message from device to companion

3. By sending a file from device to companion

 

Any changes that would affect this recently? The device/companion communication has always been un-reliable, but it definitely wasn't this bad before

 

 

 

 

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3 REPLIES 3

I think that a recent update to iOS and/or the Fitbit app has resulted in issues like this. A new version of the Fitbit app is coming which will address it.

Peter McLennan
Gondwana Software
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Is there an official word describing the issue. Otherwise its pretty bad fitbit doesn't keep developers informed

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Is there any update on this? I continue to receive complaints that weather stopped working and I haven't made any changes. I can repro this issue by sideloading the app

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