help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Delete support for Ionic from Gallery App Manager

‎04-30-2020 21:14

‎04-30-2020 21:14

Hello everyone!

 

I'm developing a clock face for versa devices, but I forgot to remove Ionic support from the package.json before privately uploading it in the Gallery App Manager. Now I want to publish it in the store, but I don't want it to appear for Ionic devices.

 

I tried uploading a new version of the clock without this support, but it still asks me to upload Ionic screenshots before publishing it, and I also emailed appgallerysupport@fitbit.com but haven't received a respone.

 

Does anyone know if i can delete a specific version of my clock? Or if I can just delete the support for Ionic altogether? 

 

Thank you

Best Answer
0 Votes
1 REPLY 1

‎05-02-2020 08:02

‎05-02-2020 08:02

I have had this problem before as well. I didn't find what you are looking for.

In the end, I needed to create a new clockface in the Gallery App Manager  - and basically do it all again. Not such a big deal to do over.

Best Answer
0 Votes