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Error 1006 when trying to connect to developer bridge

‎11-30-2020 06:15

‎11-30-2020 06:15

Hello, i've been all day trying to connect my versa 2 to the fitbit studio. It always tries to connect and ends with a 1006 error.

I've tried using my phone as wifi point, changing the wifi, restarted the versa 2 and reseting the device with little to no luck.

My mobile connects to the studio just fine, i'm struggling only with the versa. I don't know what more to try, and i could use a little help

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2 REPLIES 2

‎12-08-2020 05:55

‎12-08-2020 05:55

Unfortunately 1006 is a very generic "something went wrong" error. It could be poor wifi, or server error.

 

Which firmware version is your device using?

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‎12-09-2020 00:21

In response to JonFitbit

‎12-09-2020 00:21

The versa 2 is using  the firmware version 35.71.6.19. 

I doubt the problem is due to poor wifi connection, I tried using several mobile devices as wifi hotspot, and different wifi. I also tried using diferent mobile devices, and each time I double checked that the laptop, the mobile device, and the versa2 are connected to the same wifi

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