03-25-2022 00:17
03-25-2022 00:17
Since yesterday evening (Central European Time) I cannot upload a new app, or update an existing one in the Gallery App Manager.
If I try to publish an update it returns with the following error message :
Internal error (ID undefined)
What could be wrong? It was working yesterday at least until 16:00 (Central European Time)
Answered! Go to the Best Answer.
03-30-2022 08:00
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
03-30-2022 08:00
There was a second issue, which has now also been resolved.
03-25-2022 12:02
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-28-2022 12:28
03-28-2022 12:28
I tried loggin out, close browser, tried a different computer, tried a different browser.
In all scenarios the same problem.
03-28-2022 12:33
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-28-2022 12:33
@HONL- odd , try contacting GAM support.
Author | ch, passion for improvement.
Best Answer03-29-2022 04:18
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
03-29-2022 04:18
Try rebuilding the app and then publish again.
Best Answer03-29-2022 04:48
03-29-2022 04:48
Rebuilding and publishing the app gave the same errors.
Best Answer03-30-2022 04:03
03-30-2022 04:03
I am getting the same problem. I have tried all the suggestions here.
Logged out. Closed all browser windows. Different browser. Different computer.
Rebuild and rebuild and rebuild.
I am able to select the *.fba file to upload - but then get the error message "Error Uploading, please try again"
03-30-2022 04:03
03-30-2022 04:03
I am getting the same problem. I have tried all the suggestions here.
Logged out. Closed all browser windows. Different browser. Different computer.
Rebuild and rebuild and rebuild.
I am able to select the *.fba file to upload - but then get the error message "Error Uploading, please try again"
Best Answer03-30-2022 04:26
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-30-2022 04:26
Hi @CharliesGal - this seems to be a general problem since the release of SDK 6.1.
Author | ch, passion for improvement.
Best Answer03-30-2022 05:12
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-30-2022 05:12
They are aware of the problem and are working on resolving it.
Author | ch, passion for improvement.
03-30-2022 05:46
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
03-30-2022 05:46
It should be resolved. Please try again now. Thanks
Best Answer03-30-2022 05:56
03-30-2022 05:56
I am sorry to say the problem persists.
Best Answer03-30-2022 06:13
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
03-30-2022 06:13
@HONL did you rebuild the FBA before trying?
Best Answer03-30-2022 06:14
03-30-2022 06:14
Best Answer03-30-2022 06:35
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-30-2022 06:53
03-30-2022 06:53
Yes, I am afraid my problem is a little bit different. Seems like a hard bug to catch.
Best Answer03-30-2022 08:00
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
03-30-2022 08:00
There was a second issue, which has now also been resolved.
03-30-2022 08:12
03-30-2022 08:12
Yes, now it is working like it should.
Thank you.