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Gallery Manager deploy problem

ANSWERED

Since yesterday evening (Central European Time) I cannot upload a new app, or update an existing one in the Gallery App Manager.

If I try to publish an update it returns with the following error message : 

Error

Internal error (ID undefined)

 

What could be wrong? It was working yesterday at least until 16:00 (Central European Time)

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1 BEST ANSWER

Accepted Solutions

There was a second issue, which has now also been resolved.

View best answer in original post

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17 REPLIES 17

Hi @HONL - try logout and close browser and start again with s single window open.

Author | ch, passion for improvement.

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I tried loggin out, close browser, tried a different computer, tried a different browser.

In all scenarios the same problem.

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@HONL-  odd , try contacting GAM support.

Author | ch, passion for improvement.

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0 Votes

Try rebuilding the app and then publish again.

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0 Votes

Rebuilding and publishing the app gave the same errors.

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0 Votes

I am getting the same problem. I have tried all the suggestions here. 

Logged out. Closed all browser windows. Different browser. Different computer. 

Rebuild and rebuild and rebuild. 

I am able to select the *.fba file to upload - but then get the error message "Error Uploading, please try again"

 

 

 

Best Answer

I am getting the same problem. I have tried all the suggestions here. 

Logged out. Closed all browser windows. Different browser. Different computer. 

Rebuild and rebuild and rebuild. 

I am able to select the *.fba file to upload - but then get the error message "Error Uploading, please try again"

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0 Votes

Hi @CharliesGal  - this seems to be a general problem since the release of SDK 6.1.

Author | ch, passion for improvement.

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0 Votes

They are aware of the problem and are working on resolving it.

Author | ch, passion for improvement.

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It should be resolved. Please try again now. Thanks

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0 Votes

I am sorry to say the problem persists.

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0 Votes

@HONL did you rebuild the FBA before trying?

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0 Votes
- cleared browser cache
- logged out both fitbit studio and gallery manager
- build a new 6.0 version -> upload seems ok, but deploy still gives the same error.
- build a new 6.1 version -> upload seems ok, but deploy still gives the same error.
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0 Votes

@HONL-  loading an SDK 4.3, 6.0 or 6.1 now works for me, may be you have a different issue.

Author | ch, passion for improvement.

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0 Votes

Yes, I am afraid my problem is a little bit different. Seems like a hard bug to catch.

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0 Votes

There was a second issue, which has now also been resolved.

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Yes, now it is working like it should.

 

Thank you.

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