How to get off developer firmware

[rcork]

Is it possible to get off the developer firmware? I'm having too many issues with core fitness functions that it's not worth it to try and develop on the Ionic and screw up what i really bought my Ionic for.

[FlyBoyJIt · Accepted solution]

You can do a hard reset

1. Remove the Ionic from your account.
2. Delete the bluetooth pairing.
3. Press and hold all buttons on the device.
4. Wait until the Fitbit logo disappears, then release the bottom right button.
5. Wait until you feel a vibration, then release the other buttons.
6. You will probably see a red X message, just ignore that and setup the device again.

You will need to contact support and ask them to opt you out of the beta firmware programme so you can get regular updates and stop seeing the "Update available" prompt.

[ggalexgg]

The official response to get off dev firmware is to make a new account  

[FlyBoyJIt]

Not anymore. 

https://community.fitbit.com/t5/SDK-Development/Ionic-Stuck-in-a-boot-loop/m-p/2255858#M967

[jkimrey]

I just had to do a factory reset and it appears to me at least that the firmware version is not changed to a non-developer build...

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@FlyBoyJIt wrote:

Not anymore. 

https://community.fitbit.com/t5/SDK-Development/Ionic-Stuck-in-a-boot-loop/m-p/2255858#M967

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[JonFitbit]

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@rcork wrote:

Is it possible to get off the developer firmware? I'm having too many issues with core fitness functions that it's not worth it to try and develop on the Ionic and screw up what i really bought my Ionic for.

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If you contact customer support, they can remove you from the developer preview.