help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest simulator on Mac gets stuck on 'simulator loading'

‎07-23-2021 00:38

‎07-23-2021 00:38

Hi guys,

 

I just downloaded the latest mac simulator. When I try and open it I am stuck on the opening screen, which continuously says 'simulator loading'.

 

I have reinstalled and rebooted, but no success.

 

Any advice on how I might fix this?

 

harpo666_0-1627025553522.png

 

Best Answer
0 Votes
1 REPLY 1

‎07-23-2021 02:19

‎07-23-2021 02:19

OK, I think I figured out how to fix this on a Mac.

 

For anyone else who runs into this problem with the simulator:

1. I deleted the below director in Application Support

2. I reinstalled the simulator

3. Restarted the machine

 

/Users/<Username>/Library/Application Support/Fitbit OS Simulator

 

Best Answer
0 Votes