I bought a new versa and changed them with my girlfriend.
Before this I played around with her versa and her account and created a developer account to upload a watch face.
Now her versa become my but is still associated with her developer account what leads to that I am not able to create a new developer account for me because the versa is still connected to her account.
I already unpaired the versa with her mobile and reseted it to default and paired with my.
Error message:
It looks like your watch is already associated to another developer account. One watch can only be associated to one Fitbit developer account at a time.
Contact appgallerysupport@fitbit.com if you need assistance.
I already wrote an email but nothing happened so far.
Can I solve this issue by myself?
UPDATE:
Called yesterday the (really friendly) support in Germany. He guided me thru a factory reset but this was unfortunately not the solution. They are checking this topic today internally and I will get a call back this day.
Fitbit Developers oversee the SDK and API forums. We're here to answer questions about Fitbit developer tools, assist with projects, and make sure your voice is heard by the development team.
Best Answer